ReScore Reviews™ (1)
93% Would Recommend
Latest Review 9 months ago
Review for Crest Cadillac Collision Center
Kathleen E. on 03/08/2013
Kathleen said they told her the part was in, so she brought her vehicle in on Friday. However, the part was actually due in on Monday but it never arrived. The vehicle was taken apart, but the part was still in Germany. They had her vehicle for 3 weeks, which was inconvenient. The customer service was great. She said she was satisfied with their communication with her, but there were communication gaps between the person who dealt with parts and the parts supplier.
Service Date: 02/25/2013
Review Created: 03/08/2013
This review was collected via phone interview by Customer Research Inc.