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Crest Cadillac Collision Center

Average Score
Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5
2.1
(13 Reviews)
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Score Details

5 stars
23%
4 stars
<1%
3 stars
<1%
2 stars
15%
1 star
61%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average

Business Details

About

Full Service collision repair shop, Crest Cadillac services Nashville and the entire middle Tennessee area. We are a BMW, Mercedes Benz, Honda, Audi and GM certified repair shop. We repair all make and all models and we have a life time warranty for as long as you own your car! Full Service collision repair shop, Crest Cadillac services Nashville and the entire middle Tennessee area. We are a BMW, Mercedes Benz, Honda, Audi and GM certified repair shop. We repair all make and all models and we have a life time warranty for as long as you own your car!

Categories
Auto Body, Body Shop, Collision Repair
Contact
(615) 242-4242
Business Hours

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* No Time Zone provided
2121 Rosa L Parks Blvd. Nashville , TN 37228
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Crest Cadillac Collision Center's Reviews
Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5
2.1
(13 Reviews)
Write a Review
Recent Reviews
MT
Mike T.
TN
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
10/19/2011
verified customerVerified Customer
Category: Collision
Mike said he would only rate his overall experience with a 2 because it took too long for the repair and they did not keep him informed. They did not call. Mike tried to call the manager but he could not get hold of him. Therefore, his vehicle was not ready when promised. They said two to three weeks, but it took 3-1/2 weeks. They needed to paint the vehicle and that was the reason for the lateness. He also was not kept adequately informed during the repair process. No one called to update him. He was not satisfied with the shop's communication. As a result of this visit, Mike will not recommend this facility to others.
Not Recommended
Carl T. from Crest Cadillac Collision Center responded on 10/26/2011 09:54 AM
Mike, I am not sure why you say you were not informed and that you were not able to speak with me. I spoke to you on more than three occasions explaining the delays. Those calls were made by me and not by you. You also know that additional damages were found and we had to wait for insurance approvals for more than a week. We did tell you two to three weeks based on the original estimate that your insurance company provided. The 1/2 week delay was pretty good considering we waited for over a week for approvals. At any rate I am glad that your vehicle was repaired to your satisfaction.
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