Business Solutions
SureCritic / Auto Body / Crest Cadillac Collision Center
business image

Crest Cadillac Collision Center

Average Score
Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5
2.1
(13 Reviews)
Write a Review
SureCritic can help with retention for your business
Learn More

Score Details

5 stars
23%
4 stars
<1%
3 stars
<1%
2 stars
15%
1 star
61%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average

Business Details

About

Full Service collision repair shop, Crest Cadillac services Nashville and the entire middle Tennessee area. We are a BMW, Mercedes Benz, Honda, Audi and GM certified repair shop. We repair all make and all models and we have a life time warranty for as long as you own your car! Full Service collision repair shop, Crest Cadillac services Nashville and the entire middle Tennessee area. We are a BMW, Mercedes Benz, Honda, Audi and GM certified repair shop. We repair all make and all models and we have a life time warranty for as long as you own your car!

Categories
Auto Body, Body Shop, Collision Repair
Contact
(615) 242-4242
Business Hours

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* No Time Zone provided
2121 Rosa L Parks Blvd. Nashville , TN 37228
Get Directions
Crest Cadillac Collision Center's Reviews
Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5
2.1
(13 Reviews)
Write a Review
Recent Reviews
PC
Phil C.
Tennessee
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/19/2013
verified customer Verified Customer
Category: Collision
Phil said he has been trying to call them today, but cannot get through. He needs his vehicle cleaned up, re-painted, and the bumper fixed right. He was not satisfied with their estimate, quality, or treatment because they did not do what was agreed, even though it was all tagged out to be done. They should have asked him if they were going to perform work that was less than what was specified. He is not asking for anything extra. Even the work that a regular person would do would be okay. They did not clean up after themselves. There are adhesives in, over, and around edges, of the wrong color. The bumper looks horrible. They did not use the right tint of paint. The top coat is missing the correct special effects. They only repaired the bumper, instead of replacing it, but it just needs to be right either way. They did not give him a promised time. He dropped it off on Monday and they called Friday to say it was ready. He was not satisfied with their communication because there was none. People need to talk to people. He never heard the first thing about how the repair process was going. It took them 5 days to do what little there was to do. He rented a vehicle for 5 days. They never called back to see if he got their one message, so he did not pick up the vehicle until Tuesday. The personnel are usually okay. They do quality repairs most of the time. He is usually well treated by everyone.
Recommended
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.