Crest Cadillac Collision Center

Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5rating 4.51

1915 Reviews

ReScore Reviews™ (1)

Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
93% Would Recommend
Latest Review 6 months ago

Review for Crest Cadillac Collision Center
Teresa S. on 02/02/2012
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Spoke with Eugene. He said the repair was fine but the time frame of the repair went over so he gave the overall experience with Crest Cadillac Body Shop a 3 rating. Also, he failed to state how late the repair process was but communicated the delay of parts caused the delay of the vehicle. He mentioned the business didn't call him during the repair process. The business could have made a better effort to keep him informed so he isn't completely satisfied with the communication.
Category: Collision
Service Date: 12/31/2011
Review Created: 02/02/2012
This review was collected via phone interview by Customer Research Inc.
Carl T. at Crest Cadillac Collision Center responded on 02/15/2012
Eugene we certainly do apologize for the delays with your repair and the lack of communication. I am glad that you are happy with the repairs and if we can improve our service based on your survey, then that is what it is all about. Thanks!