ReScore Reviews™ (1)
93% Would Recommend
Latest Review 8 months ago
Review for Crest Cadillac Collision Center
Rachel B. on 04/25/2012
Rachel said the business charged her $5,132 and a few cents for her repairs for just hail damage that was just some dings. For the price she paid she would think it would have no scratches left and there are more scratches on it now than when she brought it into the business. Her vehicle was ready 2 days late because the business could not find her vehicle. When she called the business to find out how much her deductible was, the business did not know who she was or what vehicle was hers. She did not hear from the business at all during her repairs. She never received an estimate. The lady who first took down her information at the business was nice but she got in an accident and could not be there the whole time. Her vehicle is black and she can see all the scratches on her vehicle. The business told her they did not buff it out and she could bring it back but she owns a beauty shop and it is prom season and she cannot just leave work.
Service Date: 04/20/2012
Review Created: 04/25/2012
This review was collected via phone interview by Customer Research Inc.