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C&S Hyundai

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,111 Reviews)
70
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
75
Total ReScores
4.9
ReScore Average
70
Net Promoter Score ®

Business Details

About

C&S Hyundai is located in Waterloo, IA, and is easy driving distance from Iowa City, Dubuque, Marion, Coralville, Des Moines, and the Quad Cities. Come see our newly remolded facility! Call us today to schedule a service appointment. C&S Hyundai is located in Waterloo, IA, and is easy driving distance from Iowa City, Dubuque, Marion, Coralville, Des Moines, and the Quad Cities. Come see our newly remolded facility! Call us today to schedule a service appointment.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(319) 291-7321
Opening in 52 minutes
Business Hours

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Central Time (US & Canada)
812 Washington Street Waterloo, IA 50702
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,111 Reviews)

DS
gravatar
DENNIS S.
Atkins, IA
2023 TUCSON
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2023
verified customerVerified Customer
10
Category: Service
New vehicle came from factory and air conditioning would not work.
Dealer's Service department had to repair a problem with my new vehicle. The
car came from the factory with a refrigerant leak, where a tube assembly attaches onto the condenser. There was an improperly installed o-ring, that allowed refrigerant to leak out of system. As a result, the cars air conditioning system wouldn't work. It took two trips to the dealership to get issue resolved, under warranty. First trip was for service department to diagnose and find leak. Factory o-rings had to be ordered, and issue was resolved on second trip. I had 250 miles and 10 hours of my own time in getting issue resolved. Hyundai would not compensate me for this. It was a problem caused by improper assembly and testing at factory! The service department did a nice job in repairing the problem. The removal and assembly, to replace the o-rings, was in a very hard to reach spot.
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