business image

Cutshaw Automotive

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,663 Reviews)
79

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
2
Total ReScores
4.5
ReScore Average
79
Net Promoter Score ®

Business Details

Categories
Contact
(804) 355-6666

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* Eastern Time (Us & Canada)
3101 W. Broad Street Richmond, VA 23230
Cutshaw Automotive's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,663 Reviews)

KS
gravatar
Karleigh and Zachary S.
Richmond, VA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/21/2017
verified customerVerified Customer
Very friendly, and knowledgeable.
I could not give all five stars because I made an appointment to have my car looked at Saturday, but could not pick up until Monday. I dropped off at 8:00 am Saturday morning with an appointment, and was specially told they could work on it if I brought it in at 8:00 am. I had not received a call by 2:00 pm that day, so I called to get an update and was told they had not looked at the car yet and might be able to look at it next. I had to leave my car there so they could get to it Monday. (They are closed Sunday.) It is was irritating that I made an appointment for Saturday, but they did not even look at my car at least 2 hours before they close on that day. That being said, they did very good work and I am happy with the quality of work and friendliness of the people who work there.
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