ReScore Reviews™ (2)

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Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
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Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 1 day ago
Review for D. Wells Automotive
Cindi V. on 03/02/2014
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Overall Rating 1/5rating 1rating 1rating 1rating 1
"They did not look vehicle until I came in at 4."
They are responsible for replacing my tires but are unwilling to replace them.
Vehicle: Oldsmobile Silhouette
Service Date: 02/28/2014
Review Created: 03/02/2014 07:46 AM
DAVID W. at D. Wells Automotive responded on 03/07/2014

When the van came in for service we were told it has a vibration. We found 3 wheels bent.  It is impossible to determine if the tires have an issue when the wheels they are mounted to are bent. We did the best we could to make the vehicle drive better by rotating.  The wheels need to be addressed first before condemning any tires.  We are willing to warranty tires if there indeed is a problem with them as they are still under warranty.