Dale Shirley's Professional Auto Service Center


Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

899 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.5/5rating 1.5rating 1.5rating 1.5rating 1.5
99% Would Recommend
Latest Review 3 days ago
Charles, Mary C. on 09/23/2017
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"Honest"
Consistent reliable service
Vehicle: Subaru Forester
Service Date: 09/22/2017
Review Created: 09/23/2017 08:24 AM
Mario and Carrie M. on 09/18/2017
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"the srevice gentleman at the desk are informative and qiuck. "
I am glad they can take my car when I have the time
Vehicle: Nissan Versa
Service Date: 09/15/2017
Review Created: 09/18/2017 11:57 AM
Aneesha P. on 09/18/2017
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Aneesha said the employees were very nice. They worked with her on her vehicles needs.
Vehicle: Nissan Rogue
Category: Service
Service Date: 09/13/2017
Review Created: 09/18/2017
This review was collected via phone interview by Customer Research Inc.
Veronica S. on 09/15/2017
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"The absolute honesty and friendliness and quality of work performed. "
Outstanding!! Have recommended your establishment to many friends.
Vehicle: Nissan 280ZX
Service Date: 09/11/2017
Review Created: 09/15/2017 06:00 AM
Alvin and Gretche T. on 08/30/2017
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"Always good"
Always satisfied with everything
Vehicle: Buick Lucerne
Service Date: 08/28/2017
Review Created: 08/30/2017 06:20 AM
Brian C. on 08/26/2017
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"Knowledgeable, Friendly, Professional folks!"
AWESOME service! Needed a two speed idle emission test and performed on a Saturday.. PRESTO, scheduled, completed. Great place to get quality work done and a great price
Service Date: 08/26/2017
Review Created: 08/26/2017 05:37 PM
Jeffrey B. on 08/23/2017
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"Fast and courteous"
Great place to take car for anything from an oil change to major work.
Vehicle: Chrysler Town & Country
Service Date: 08/22/2017
Review Created: 08/23/2017 02:47 PM
Brigid, Mike S. on 08/19/2017
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Overall Rating 1/5rating 1rating 1rating 1rating 1
"UNSATISFIED"
I WAS INITIALLY TOLD THAT THE SERVICE I WAS HAVING DONE WAS TO BE $336.00, WHEN I PICKED UP MY VEHICLE I HAD TO PAY $383.00. NO ADDITIONAL WORK WAS DONE. I SHOULD HAVE BEEN TOLD OF THE PRICE INCREASE WHEN I FIRST DROPPED MY VEHICLE OFF!!!!! NOT GOOD BUSINESS!!!
Vehicle: Chevrolet Tracker
Service Date: 08/17/2017
Review Created: 08/19/2017 08:16 AM
Dale . at Dale Shirley's Professional Auto Service Center responded on 08/21/2017

I'm sorry you think that you had a price increase without notification but if you look at your subtotal you will notice that the amount quoted was $339.10. This was for total parts & labor for your repairs. The only increase was sales tax, and shop supply fees. These fees are not figured in as part of any estimate. Sorry but we never up charge with out notifying the customer first. Sorry if there was confusion with estimate but I don't see an up charge applied to your invoice. Thanks Dale

Paul Y. on 08/17/2017
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Paul said they were very professional.
Vehicle: Nissan Murano
Category: Service
Service Date: 08/16/2017
Review Created: 08/17/2017
This review was collected via phone interview by Customer Research Inc.
Brian S. on 08/15/2017
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"Tire change"
Fast and excellent service at a great price! Tires front and rear were ready to go and mounted perfectly! You have a great shop. Thank you.
Service Date: 08/15/2017
Review Created: 08/15/2017 01:42 PM
James L. on 08/14/2017
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James they did a great job at a good price. He can communicate with them.
Vehicle: Ford Explorer
Category: Service
Service Date: 08/12/2017
Review Created: 08/14/2017
This review was collected via phone interview by Customer Research Inc.
Kathy H. on 08/14/2017
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Kathy said this business was friendly and quick.
Vehicle: Ford Thunderbird
Category: Service
Service Date: 08/03/2017
Review Created: 08/14/2017
This review was collected via phone interview by Customer Research Inc.
Joseph M. on 08/14/2017
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Joseph said the staff do a good job. They are personable and respectful.
Vehicle: Pontiac G6
Category: Service
Service Date: 08/11/2017
Review Created: 08/14/2017
This review was collected via phone interview by Customer Research Inc.
Diane W. on 08/10/2017
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"Honesty"
Honest, friendly people. I will go no where else
Vehicle: Kia Sportage
Service Date: 08/09/2017
Review Created: 08/10/2017 06:42 PM
Lawrence L. on 08/08/2017
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"Fantastic Service"
The guys at Dale Shirley's are the best. Always do quality work at a great price!
Vehicle: Chrysler 300
Service Date: 08/07/2017
Review Created: 08/08/2017 10:37 AM
Ivy M. on 08/07/2017
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Mortty said the service was done in a timely manner.
Vehicle: Nissan Altima
Category: Service
Service Date: 08/04/2017
Review Created: 08/07/2017
This review was collected via phone interview by Customer Research Inc.
Conniegene N. on 08/04/2017
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"The people are good and helpful "
Great place for your car needs
Vehicle: Kia Forte
Service Date: 08/03/2017
Review Created: 08/04/2017 04:42 AM
Vincent L. on 08/04/2017
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Vincent said the staff is always professional. They do a good job and there weren't any surprises.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 08/02/2017
Review Created: 08/04/2017
This review was collected via phone interview by Customer Research Inc.
Latonya D. on 08/01/2017
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"Excellent Service"
I've been going to Dale Shirley's for years and have always received professional service for my vehicle. Plus if they have to keep my vehicle for the day, my vehicle is usually available for pick-up the next morning.
Vehicle: BMW X3
Service Date: 07/28/2017
Review Created: 08/01/2017 01:05 PM
Robert W. on 07/31/2017
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"BEST SERVICE...!!!"
I have been using Dale Shirley's Auto since 1998. they have NEVER disappointed me. I trust their judgement and work ethic. just recently took my 2005 Blazer in for one thing and they found another which was a huge relief for me. I always have peace of mind and Dan ALWAYS does his best to get me in when he can. I would highly recommend this place to anyone...!!!!!
Vehicle: Chevrolet Blazer
Service Date: 07/28/2017
Review Created: 07/31/2017 10:01 AM
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