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Dean Team Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(2,820 Reviews)
80

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
Original Review
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
71
Total ReScores
4.3
ReScore Average
80
Net Promoter Score ®

Business Details

About

The Dean Team Hyundai’s factory certified technicians are here to make sure your Hyundai vehicle runs well for the road ahead. Call or go to www.deanteamhyundai.com to set up an appointment today. The Dean Team Hyundai’s factory certified technicians are here to make sure your Hyundai vehicle runs well for the road ahead. Call or go to www.deanteamhyundai.com to set up an appointment today.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(636) 591-0500

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* Central Time (Us & Canada)
14754 Manchester Road Ballwin, MO 63011
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(2,820 Reviews)

MB
gravatar
MICHAEL B.
Washington, MO
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/06/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
NO part avaiable when I get to the dealer
I think ewen a customer is poromised the parts needed for the repair ..& I call the parts departmennt they said they have the part in & when I get to the dealer & after a hour time passes they tell me they put the part on another car the day before my apointment that is not right....I had a 2 hour round trip to the dealership..
It was a rall item this is not the first thing tath had to be fixed on this new car..I have only 11,000 miles .
\The people at the the dalership have been pleasent & gave me good serive in the past & wwhere nice to me ... ut the customers time is worth some thing...& i would recomend this dealer to others but there are the problems that i have had with this new car that should not have had..
Recommended
Thomas D G., Service Director from Dean Team Hyundai responded on 02/19/2014 05:33 AM


I do apologize gfor this happening to you and I agree everyones time is valuable and should be respected, I would like to offer you something in return for the problems you encountered at my service department. On your next visit please let me know what i can do for you to make up for this mistake and try to restore your trust in my department.

Thomas D. Gould
Service Director
Dean Team Ballwin
636-591-0414
tomgould@deanteam.com
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