Verified CustomerThank you for your business and returning my call today. I am sorry I was unable to reach you yesterday. We are again very sorry we were unable to complete your car on Saturday as you wanted. As I said on the phone it was not by our choice some things we just do not have control over. Your car had been overheating for days. In any repair whether auto repair or home repair some things just can not be determined until after the job has started. Once started and parts removed you can then see what you are dealing with and if other issues are there that you could not possibly see that require more time, as was the case here. At Deefield Tire Co. we feel we do have the responsability to be sure the car leaves repaired completely and correctly above all else. We are again sorry for any inconvenience the extra time needed may have caused. We are glad our repair is working perfectly for you.
