business image

Dennys Auto Inc

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(318 Reviews)
-100

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5
Original Review
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
5
Total ReScores
3.6
ReScore Average
-100
Net Promoter Score ®

Business Details

About

At Denny's Auto, we are a family owned and operated business since 1963. Three generations strong. We are the shop you can trust with family and friends. At Denny's Auto, we are a family owned and operated business since 1963. Three generations strong. We are the shop you can trust with family and friends.

Categories
Auto Repair, Auto Maintenance, Car Maintenance
Contact
(801) 254-6554

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
closed
Sun
closed
* Mountain Time (Us & Canada)
11999 South Redwood Road Riverton, UT 84065-7405
Dennys Auto Inc's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(318 Reviews)

MM
gravatar
Mearle M.
South Jordan, UT
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/19/2013
verified customerVerified Customer
What does making an appointment actually do?
It was frustrating that I made an appointment and the vehicle still sat from 7:30 am until 1:20 pm before it was seen. I like everything else about Denny's auto, but the time it takes to have your car seen seems excessive.
Recommended
Darrin M. from Dennys Auto Inc responded on 08/20/2013 08:36 AM

Thank you for the feedback. We make appointments to ensure your vehicle gets looked at that day. We have 20+ vehicles coming in on any given day not counting what work is in progress. With an appointment, your vehicle will be looked at that day ahead of others. Your vehicle was thoroughly checked over and estimated and a gameplan was created for the services needed the same day it was brought in.

We appreciate your business and your comments. We do our best to expedite vehicles while still being thorough and effective. But, we can always improve. We understand the frustration that comes from giving up your vehicle for a day, but we will not just rush it through.

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