At Denny's Auto, we are a family owned and operated business since 1963. Three generations strong. We are the shop you can trust with family and friends. At Denny's Auto, we are a family owned and operated business since 1963. Three generations strong. We are the shop you can trust with family and friends.
Verified Customer
When you called and asked about the test you wanted, you were asked what your symptoms were. You stated that the vehicle would overheat and temperature would fluxuate. A restricted exhaust would not cause that symptom. We suggested that you have the symptom diagnosed for the same charge as the exhaust test. We really don't like our clients to waste their money, so we try to be as effective as possible with the money and time spent. You were told up front how much the test would be and chose to have the exhaust tested anyway. We also block tested the vehicle for no charge to ensure there was no issue with the head gaskets (which could cause overheating and requires equipment to test). It would have been helpful to have your mechanic communicate with us to ensure exactly what he needed. We will perform any test you request and did so, we just don't like to see our clients waste money on a test that will not help them solve their symptom. At least you now know that the block test passed both tests (for no charge) and your exhaust has no back pressure. Thank you for the feedback. In light of this information, we ask that you reconsider your review rating. We take this and our customer service seriously.
