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Dennys Auto Inc

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(316 Reviews)
-100
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5
Original Review
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
5
Total ReScores
3.6
ReScore Average
-100
Net Promoter Score ®

Business Details

About

At Denny's Auto, we are a family owned and operated business since 1963. Three generations strong. We are the shop you can trust with family and friends. At Denny's Auto, we are a family owned and operated business since 1963. Three generations strong. We are the shop you can trust with family and friends.

Categories
Auto Repair, Auto Maintenance, Car Maintenance
Contact
(801) 254-6554

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
closed
Sun
closed
* Mountain Time (US & Canada)
11999 South Redwood Road Riverton, UT 84065-7405
Dennys Auto Inc's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(316 Reviews)

JC
gravatar
Julie C.
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/10/2014
verified customerVerified Customer
I usually love this place
My heater core wasn't installed because of an issue with my radiator. But it must have been started because the screws are missing underneath my glove box so part of it is hanging down. A hose or hoses must have been messed with as well. Antifreeze is dumping and it wasn't before. And I was told that my front brakes are metal to metal but the brakes just passed inspection. I called the place that did the safety inspection. They said the brake pads weren't worn. The last time I had the brakes done was at Denny's auto. They would lock if I had to stop fast since they were done. I should have taken the car back then but didn't. I will be having my son or the shop that passed my car do a recheck of the brakes since it shouldn't have passed if they are that bad. I don't feel good about recommending Denny's Auto anymore because my car should have been put back together. The brake issue, I don't know who is right about the pads yet.
Not Recommended
Darrin M. from Dennys Auto Inc responded on 12/11/2014 07:02 AM

After reviewing your history, the only brake work that was ever done here was your rear brakes in May of 2009. It is not recommended you drive the car too much with the brakes shot. I would take it up with whatever place passed them. Your vehicle was checked out thoroughly by a very experienced technician to confirm the heater core issue. We certainly apologize if things were not put together properly after inspection - we would have absolutely made it right with you if we had been given the opportunity. We are always ready and willing to do whatever is necessary to keep things right with out clients. We would have been very happy to recheck your car and even show you the brakes had we known you had any questions. Please reconsider your rating - we always will take care of any problems, we just need to have the opportunity. 

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