business image

Desert Car Care Chandler

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,719 Reviews)
86
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
4.0
ReScore Average
86
Net Promoter Score ®

Business Details

About

Our service department offers the best in automotive service to our customers. Our facility features current diagnostic and repair equipment and our highly skilled technicians will deliver the most efficient and quality vehicle care. When you need service, feel free to request an appointment online. Our service department offers the best in automotive service to our customers. Our facility features current diagnostic and repair equipment and our highly skilled technicians will deliver the most efficient and quality vehicle care. When you need service, feel free to request an appointment online.

Categories
Car Maintenance, Auto Repair, Fix Auto
Contact
(480) 726-6400

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
closed
Sun
closed
* Arizona
95 N Dobson Rd Chandler, AZ 85224-6223
Desert Car Care Chandler's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,719 Reviews)

BB
gravatar
Bob B.
Chandler, AZ
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
01/19/2024
3
Disappointed
I went in to have my valve gaskets replaced. They gave me a quote of $505 and change. I had a $200 credit so that should have been $305. After the service was done, I went to pick up my vehicle and the price was $413.46. The office manager said that there was another gasket they had to replace. The reason Desert Car Care has done all the work on my 2002 4Runner is because I trusted them. This is the type of thing that those shady automotive repair shops do. They quote you one price and it’s over $100 more. In the past, DCC would have eaten the extra cost and honor the quote. I really hope that they are not becoming one of those shops. Will I take my car there again? Probably. But I might start looking elsewhere.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.