ReScore Reviews™ (2)
99% Would Recommend
Latest Review 4 months ago
Conroe, TX 77305
0.8 miles away
10/18/2016 - "Bad Service"
"I have been waiting over 2 week for the service department to contact me about a recalled part for the..."
Review for Discount Brake & Auto Repair
Shannon T. on 06/18/2012
Shannon said he was satisfied with the service work, but he didn't like that he had to come back another day because they were really busy.
Vehicle: Mercury Grand Marquis
Service Date: 06/14/2012
Review Created: 06/18/2012
This review was collected via phone interview by Customer Research Inc.
Chris C. at Discount Brake & Auto Repair responded on 08/13/2012
Thank you for taking the time to respond to our survey. Your feedback is important. I am sorry you were not able to get your car fixed the first time you came in. Unfortunately, some repairs take longer than others, and we can't get all the vehicles in the shop we would like. Thank you for coming back another day to allow us the opportunity to fix your car. If you ever have any questions or concerns, please feel free to give us a call, or stop by. Thank you for your feedback. Chris Cochran