98% Would Recommend
79% Business Response
Latest Review 4 days ago
Allison C. on 09/18/2017
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"Great place!!!"
I love this place. There is no other place like this where you can get instruction to fix your car.
Vehicle: Toyota RAV4
Service Date: 09/16/2017
Review Created: 09/18/2017 04:31 AM
Elizabeth G., Service Associate at DIY Auto Repair Shops responded on 09/19/2017

Thank you for coming in! We appreciate your business and being a loyal customer.

Thanks,

DIY Auto Repair Shops
Nick B. on 09/16/2017
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"Helpful and clean"
I really like this place, will be coming back. The tech is super helpful and makes sure you are taken care of. Also the front desk person was always willing to help.
Vehicle: Mazda Mazda6
Service Date: 09/14/2017
Review Created: 09/16/2017 09:08 AM
Elizabeth G., Service Associate at DIY Auto Repair Shops responded on 09/16/2017

We are so glad you had a positive experience here. Thank you for your 5 star review! And yes, our front desk is always willing to help!

We appreciate your business!

Thanks,

DIY Auto Repair Shops
Aron R. on 09/14/2017
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Aron said this business is the only place that has the type of service they do. The staff are friendly and it is not a hassle to get his vehicle in for service. The business is doing a nice job.
Vehicle: Saab 9-3
Category: Service
Service Date: 09/09/2017
Review Created: 09/14/2017
This review was collected via phone interview by Customer Research Inc.
Elizabeth G., Service Associate at DIY Auto Repair Shops responded on 09/15/2017

Thank you for your 5 star review! We appreciate your business.

Thanks,

DIY Auto Repair Shops
Ronnie G. on 09/10/2017
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"Great Service"
DIY provides great service and is very honest in recommending what is needed for my car.
Vehicle: Toyota Camry
Service Date: 09/09/2017
Review Created: 09/10/2017 10:15 PM
Elizabeth G., Service Associate at DIY Auto Repair Shops responded on 09/12/2017

Thank you for being a loyal customer. We appreciate your business.

Thanks,

DIY Auto Repair Shops
Rick S. on 08/16/2017
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Rick said this business was very helpful and competent.
Vehicle: Dodge Pickup
Category: Service
Service Date: 08/13/2017
Review Created: 08/16/2017
This review was collected via phone interview by Customer Research Inc.
Elizabeth G., Service Associate at DIY Auto Repair Shops responded on 09/13/2017

We are glad you had a 5 star experience at DIY!

Thank you for coming in!

Thanks,

DIY Auto Repair Shops
Nick P. on 08/15/2017
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Nick said he has visited this business several times and everybody is always helpful. They made it a pretty easy process.
Vehicle: Honda Civic
Category: Service
Service Date: 08/12/2017
Review Created: 08/15/2017
This review was collected via phone interview by Customer Research Inc.
Elizabeth G., Service Associate at DIY Auto Repair Shops responded on 08/29/2017

We appreciate your review, and look forward to helping you service your vehicle in the future!

Thanks,

DIY Auto Repair Shops
Garrett S. on 08/14/2017
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"Helpful mechanic"
We replaced a ball joint, and the mechanic was very helpful when we got stumped a couple times. We went a few minutes over our block so I was charged an extra $20, but still well worth the money.
Vehicle: Nissan Maxima
Service Date: 08/13/2017
Review Created: 08/14/2017 08:06 PM
Elizabeth G., Service Associate at DIY Auto Repair Shops responded on 08/19/2017

We are glad our mechanic helped you. Thank you for your business and the 5 star rating!

Thanks,

DIY Auto Repair Shops
Chris A. on 08/12/2017
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Chris said this business was helpful, informative, and good. They are a great business that other facilities should model after.
Vehicle: GMC Envoy
Category: Service
Service Date: 07/29/2017
Review Created: 08/12/2017
This review was collected via phone interview by Customer Research Inc.
Elizabeth G., Service Associate at DIY Auto Repair Shops responded on 09/09/2017

Thank you for the 5 star review and for being a loyal customer!

Thanks,

DIY Auto Repair Shops
Lee S. on 08/11/2017
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Lee said this business is the best. The way it is set up is ideal and he has recommended them to others. Charles is awesome. He is friendly and helpful.
Vehicle: Jeep Patriot
Category: Service
Service Date: 07/29/2017
Review Created: 08/11/2017
This review was collected via phone interview by Customer Research Inc.
Elizabeth G., Service Associate at DIY Auto Repair Shops responded on 09/09/2017

Thank you for the 5 star review! We are glad our staff and facility are a positive experience for you. We appreciate your business.

Thanks,

DIY Auto Repair Shops
Joe W. on 08/09/2017
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Joe said this business let him come in and do things on his own.
Vehicle: Subaru Outback
Category: Service
Service Date: 08/06/2017
Review Created: 08/09/2017
This review was collected via phone interview by Customer Research Inc.
Elizabeth G., Service Associate at DIY Auto Repair Shops responded on 09/09/2017

We are glad you were able to use our facility for your vehicle services.

Thank you for coming in,

DIY Auto Repair Shops

Richard T. on 08/09/2017
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Richard said he had a good experience. Everything was good. The staff was really nice and the manager was nice and helpful. He didn't have any trouble getting in because they were able to accommodate him, but he did not know that he would be charged for facility supplies such as towels and gloves even though he brought his own. He suggests that they put on their website that customers will be charged for facility supplies. The hydraulic cutting device was terribly loud and it was inconvenient for them to call someone to raise and lower the lift.
Vehicle: BMW Z3
Category: Service
Service Date: 08/02/2017
Review Created: 08/09/2017
This review was collected via phone interview by Customer Research Inc.
Elizabeth G., Service Associate at DIY Auto Repair Shops responded on 09/13/2017

We are glad you had a positive experience at the shop. We supply ear plugs as well in case there is anything loud going on in the bay. Please ask at the counter if this occurs again. Many people don't have incidentals that are needed so we supply them.

Thank you for your business.

Thanks,

DIY Auto Repair Shops
Deon W. on 08/08/2017
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Deon said this business was actually good.
Vehicle: Ford Taurus
Category: Service
Service Date: 08/01/2017
Review Created: 08/08/2017
This review was collected via phone interview by Customer Research Inc.
Elizabeth G., Service Associate at DIY Auto Repair Shops responded on 08/19/2017

Thank you for the 5 star review. We appreciate your business.

Thanks,

DIY Auto Repair Shops
Frank P. on 08/08/2017
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Frank said this business was amazing. They had everything that he needed and he did the work himself. He needed a lift to fix his vehicle and they had one for him to use. It is an incredible concept.
Vehicle: MINI Cooper Hardtop
Category: Service
Service Date: 08/02/2017
Review Created: 08/08/2017
This review was collected via phone interview by Customer Research Inc.
Elizabeth G., Service Associate at DIY Auto Repair Shops responded on 08/19/2017

We are glad you were able to complete your services on a lift...which makes it easier on you and is quicker. Thank you for your business.

Thanks,

DIY Auto Repair Shops
Atherton P. on 07/30/2017
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Atherton said this business was very helpful. They charged a good value for the service.
Vehicle: Ford Econoline Wagon
Category: Service
Service Date: 07/27/2017
Review Created: 07/30/2017
This review was collected via phone interview by Customer Research Inc.
Elizabeth G., Service Associate at DIY Auto Repair Shops responded on 08/19/2017

We are glad we are able to help you and you saved money along the way! Thank you.

Thanks,

DIY Auto Repair Shops
Jason F. on 07/29/2017
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"Good people!"
I love DIY! Always a productive time there.
Vehicle: GMC Acadia
Service Date: 07/27/2017
Review Created: 07/29/2017 06:35 AM
Elizabeth G., Service Associate at DIY Auto Repair Shops responded on 07/30/2017

Thank you for the 5 star rating. We appreciate your business.

Thanks,

DIY Auto Repair Shops
Anthony T. on 07/25/2017
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Anthony said Carlos was really awesome. He helped him out on so many levels.
Vehicle: Chrysler PT Cruiser
Category: Service
Service Date: 07/23/2017
Review Created: 07/25/2017
This review was collected via phone interview by Customer Research Inc.
Jesse S. on 07/22/2017
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Jesse said the business provides really good customer service and he never has any hassles when he calls for an appointment. The employees look after him and he has recommended them to others.
Vehicle: Jeep Cherokee
Category: Service
Service Date: 06/30/2017
Review Created: 07/22/2017
This review was collected via phone interview by Customer Research Inc.
Aron R. on 07/21/2017
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Aron said he would recommend this business for service.
Vehicle: Nissan Pathfinder
Category: Service
Service Date: 07/01/2017
Review Created: 07/21/2017
This review was collected via phone interview by Customer Research Inc.
Robert A. on 07/21/2017
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Robert said he did not have any type of issue with this business and they did what he needed.
Vehicle: Chevrolet Silverado SS
Category: Service
Service Date: 06/30/2017
Review Created: 07/21/2017
This review was collected via phone interview by Customer Research Inc.
Joel H. on 07/21/2017
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Joel said he's never had any problems. Everyone has been really helpful.
Vehicle: Subaru Forester (Natl)
Category: Service
Service Date: 07/19/2017
Review Created: 07/21/2017
This review was collected via phone interview by Customer Research Inc.
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