Don Brown Auto And Transmission


Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5rating 4.97

65 Reviews

100% Would Recommend
81% Business Response
Latest Review 20 days ago
DOUGLAS L. on 08/04/2017
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"A/C Leaks"
The A/C system was checked for leaks and I was given a good assessment of what it would take to commission it. Service was prompt and courteous and a fair price for their services.
Vehicle: Nissan Pickup
Service Date: 08/02/2017
Review Created: 08/04/2017 06:33 AM
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Don Brown Automotive at Don Brown Auto And Transmission responded on 08/04/2017

THANK YOU FOR YOUR BUSINESS . HOPE WE CAN TAKE CARE OF ALL YOUR VEHICLE NEEDS!

Tonya Kowkabany
Office Manager
Don Brown Automotive
(770) 945-9550
Bruce C. on 08/04/2017
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Bruce said it's good service and the staff did a wonderful job.
Vehicle: Chrysler Aspen
Category: Service
Service Date: 07/31/2017
Review Created: 08/04/2017
This review was collected via phone interview by Customer Research Inc.
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Don Brown Automotive at Don Brown Auto And Transmission responded on 08/07/2017

THANK YOU BRUCE FOR TRUSTING US WITH YOUR VEHICLE . PLEASE BRING YOUR VEHICLE BACK FOR ANY REPAIRS NEEDED IN THE FUTURE.

Tonya Kowkabany
Office Manager
Don Brown Automotive
(770) 945-9550
Jeff G. on 07/31/2017
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Jeff said he was pleased with this business and he did not have any complaints.
Vehicle: GMC Pickup
Category: Service
Service Date: 07/28/2017
Review Created: 07/31/2017
This review was collected via phone interview by Customer Research Inc.
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Don Brown Automotive at Don Brown Auto And Transmission responded on 08/04/2017

WE ARE PLEASED TO HAVE YOU AS A SATIFIED CUSTOMER AND WE ARE HERE IF YOU NEED VEHICLE MAINTENANCE OR REPAIR SERVICE. THANK YOU

Tonya Kowkabany
Office Manager
Don Brown Automotive
(770) 945-9550
Jim J. on 07/26/2017
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Jim said he's never been disappointed. He said he hopes the business keeps up the good work. He's done business with them for years. He hopes the new staff keep up what Don Brown has established.
Vehicle: Chevrolet Silverado SS
Category: Service
Service Date: 06/30/2017
Review Created: 07/26/2017
This review was collected via phone interview by Customer Research Inc.
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Don Brown Automotive at Don Brown Auto And Transmission responded on 07/28/2017

Thank you so much for your up lifting comment. We greatly apperciate your business. Thanks again for trusting your car needs to Don Brown Auto!

Tonya Kowkabany
Office Manager
Don Brown Automotive
(770) 945-9550
Candace C. on 07/22/2017
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Candace said she is a former employee of the business. The owner is a very kind-hearted person, and provides excellent service. She stated she is thankful for the service and for Don Brown and Donnie Junior.
Vehicle: Mercedes-Benz ML320
Category: Service
Service Date: 07/18/2017
Review Created: 07/22/2017
This review was collected via phone interview by Customer Research Inc.
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Don Brown Automotive at Don Brown Auto And Transmission responded on 07/26/2017

Thank you Candice for the postive review. We hope to see you for  all your car needs!!!

Tonya Kowkabany
Office Manager
Don Brown Automotive
(770) 945-9550
Anthony N. on 07/21/2017
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Anthony said the staff was very helpful. The mechanic is really good at what he does.
Vehicle: Ford F-150
Category: Service
Service Date: 07/06/2017
Review Created: 07/21/2017
This review was collected via phone interview by Customer Research Inc.
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Don Brown Automotive at Don Brown Auto And Transmission responded on 07/26/2017

Thank you Anthony for your positive response. We look forward to servicing your vehicles in the future.

Tonya Kowkabany
Office Manager
Don Brown Automotive
(770) 945-9550
JOHN C. on 06/21/2017
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"Consistent service; very trustworthy"
I've been using Don Brown Automotive for years. When we bought a used car for my son, we brought it to them for a checkout. They found that the brakes needed repair allowing me to renegotiate pricing. They completed the needed work in short order at a fair price. I will continue to bring my vehicles here for service. Highly recommended.
Vehicle: Toyota Corolla
Service Date: 05/26/2017
Review Created: 06/21/2017 06:56 AM
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Don Brown Automotive at Don Brown Auto And Transmission responded on 06/21/2017

Thank you John for the positive review. It's always a pleasure seeing you in the shop. We look forward to servicing your vehicles for many more years to come. 

Tonya Kowkabany
Office Manager
Don Brown Automotive
(770) 945-9550
Lawrence C. on 06/10/2017
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Lawrence said he has been using this business for quite some time. He stated he feels they do right by him and he is happy with the service.
Vehicle: Pontiac Grand Am
Category: Service
Service Date: 06/09/2017
Review Created: 06/10/2017
This review was collected via phone interview by Customer Research Inc.
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Don Brown Automotive at Don Brown Auto And Transmission responded on 06/13/2017

Thank you Lawrence for your positive review. It's always a pleasure working with you.

Tonya Kowkabany
Office Manager
Don Brown Automotive
(770) 945-9550
Sheri H. on 06/09/2017
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Sheri said as soon as she called them, she was told to take her vehicle in and she appreciates the prompt service.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 06/07/2017
Review Created: 06/09/2017
This review was collected via phone interview by Customer Research Inc.
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Don Brown Automotive at Don Brown Auto And Transmission responded on 06/13/2017

Thank you Sheri for the positive review. We appreciate your business. 

Tonya Kowkabany
Office Manager
Don Brown Automotive
(770) 945-9550
Bryan G. on 05/17/2017
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Spoke with Tiffany. She said they were quick and they did good work.
Vehicle: Dodge Pickup
Category: Service
Service Date: 05/15/2017
Review Created: 05/17/2017
This review was collected via phone interview by Customer Research Inc.
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Don Brown Automotive at Don Brown Auto And Transmission responded on 06/13/2017

Thank you for the positive review. We appreciate your business and hope you'll come see us again for all your vehicle care needs.

Tonya Kowkabany
Office Manager
Don Brown Automotive
(770) 945-9550
Jim P. on 05/12/2017
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"They did it again....."
Again I received outstanding service from Don Brown Automotive....his receptionist, Tanya, was extermily pleasant and made my waiting time enjoyable....like I said in my last review....if you don't take your car to Don Brown Automotive you are making a big mistake....they are the best of the best.....
Vehicle: Honda CR-V
Service Date: 05/10/2017
Review Created: 05/12/2017 10:38 AM
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Don Brown Automotive at Don Brown Auto And Transmission responded on 05/12/2017

Thank you Jim for your kind words and AWESOME review. We appreciate your business and look forward to seeing you again.

Tonya Kowkabany
Office Manager
Don Brown Automotive
(770) 945-9550
John S. on 05/12/2017
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John said everything was fine at the business. He has known Don for 25 years, and he has recommended them.
Vehicle: Ford F550 Super Duty
Category: Service
Service Date: 04/14/2017
Review Created: 05/12/2017
This review was collected via phone interview by Customer Research Inc.
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Don Brown Automotive at Don Brown Auto And Transmission responded on 05/17/2017

Thank you John for your response, we appreciate your business.

Tonya Kowkabany
Office Manager
Don Brown Automotive
(770) 945-9550
Kayla M. on 05/04/2017
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Spoke with Jack. He said this business did a good job and the staff were good. They were caring and flexible.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 05/03/2017
Review Created: 05/04/2017
This review was collected via phone interview by Customer Research Inc.
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Don Brown Automotive at Don Brown Auto And Transmission responded on 05/05/2017

Thank you so much for the positive review Jack. We look forward to seeing you in the future for all your car care needs. 

Tonya Kowkabany
Office Manager
Don Brown Automotive
(770) 945-9550
COURTNEY A. on 05/02/2017
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"Finally!!!!!"
Finally Found a mechanic who could fix all types of issues from electrical to mechanical problems. I would definitely recommend Don Brown auto for all your vehicle needs.
Vehicle: Ford Cutaway
Service Date: 04/28/2017
Review Created: 05/02/2017 04:42 AM
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Don Brown Automotive at Don Brown Auto And Transmission responded on 05/05/2017

Thank you Courtney, we appreciate your business.

Tonya Kowkabany
Office Manager
Don Brown Automotive
(770) 945-9550
Brian T. on 04/20/2017
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Brian said they were honest and they did the work quickly.
Vehicle: Ford F-150
Category: Service
Service Date: 04/17/2017
Review Created: 04/20/2017
This review was collected via phone interview by Customer Research Inc.
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Don Brown Automotive at Don Brown Auto And Transmission responded on 05/05/2017

Thank you for your positive review. 

Tonya Kowkabany
Office Manager
Don Brown Automotive
(770) 945-9550
Scott B. on 04/18/2017
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Scott said he had a positive experience. They were very friendly and very informative.
Vehicle: Honda Accord
Category: Service
Service Date: 04/14/2017
Review Created: 04/18/2017
This review was collected via phone interview by Customer Research Inc.
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Don Brown Automotive at Don Brown Auto And Transmission responded on 05/12/2017

Thank you Scott for your positive feedback. We look forward to seeing you again for all your car care needs.

Tonya Kowkabany
Office Manager
Don Brown Automotive
(770) 945-9550
Grace L. on 04/11/2017
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Spoke with Samantha. She said she would recommend this business for service.
Vehicle: Kia Optima
Category: Service
Service Date: 03/27/2017
Review Created: 04/11/2017
This review was collected via phone interview by Customer Research Inc.
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Don Brown Automotive at Don Brown Auto And Transmission responded on 05/12/2017

Thank you for your positive review. 

Tonya Kowkabany
Office Manager
Don Brown Automotive
(770) 945-9550
Noah W. on 04/05/2017
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Noah said the service was good at this business, but he ended up not having his vehicle repaired. The service he needed would have taken too long, and he needed same day service.
Vehicle: Audi A3
Category: Service
Service Date: 03/31/2017
Review Created: 04/05/2017
This review was collected via phone interview by Customer Research Inc.
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Don Brown Automotive at Don Brown Auto And Transmission responded on 05/05/2017

I'm sorry we weren't able to get the repairs done for you. Hopefully you'll give us another chance to make it right. We offer same day service and you can also book appointments online or call us. We are open Monday-Friday 8am - 6pm.

Tonya Kowkabany
Office Manager
Don Brown Automotive
(770) 945-9550
Kitty G. on 04/03/2017
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"Brakes installed"
Great Customer Service
Vehicle: Cadillac Escalade ESV
Service Date: 03/06/2017
Review Created: 04/03/2017 07:10 AM
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Don Brown Automotive at Don Brown Auto And Transmission responded on 05/05/2017

Thank you Kitty for your positive review. We appreciate your business.

Tonya Kowkabany
Office Manager
Don Brown Automotive
(770) 945-9550
Tommy B. on 03/21/2017
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Tommy said they have a great business.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 03/15/2017
Review Created: 03/21/2017
This review was collected via phone interview by Customer Research Inc.
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Don Brown Automotive at Don Brown Auto And Transmission responded on 05/05/2017

Thank you for your positive review. We appreciate your business.

Tonya Kowkabany
Office Manager
Don Brown Automotive
(770) 945-9550
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Don Brown Automotive at Don Brown Auto And Transmission responded on 05/12/2017

Thank you so much for choosing Don Brown Auto. We appreciate your business and look forward to seeing you again. 

Tonya Kowkabany
Office Manager
Don Brown Automotive
(770) 945-9550
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