Don Massey Collision Center


Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

796 Reviews

95% Would Recommend
Latest Review over 1 year ago

Review for Don Massey Collision Center
Jimmy T. on 05/07/2015
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Spoke with Stacy. She said this business took 5 days longer than promised to repair her vehicle. They did not give her a reason for the delay. Her representative said it would depend on other departments. He also used words she did not understand. She was supposed to pick her vehicle up on Wednesday, but no one called. She was told the insurance company's estimate was very high. However, the insurance company was actually closer to the actual cost than her representative's estimate. He also had a lack of communication.
Category: Collision
Service Date: 05/04/2015
Review Created: 05/07/2015
This review was collected via phone interview by Customer Research Inc.