Don Massey Collision Center


Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

796 Reviews

95% Would Recommend
Latest Review over 1 year ago

Review for Don Massey Collision Center
Mark M. on 03/29/2013
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Spoke with Logan. He said this business seemed a little bit disorganized because they had to look around for 5 minutes for the paperwork and they took 3 minutes to acknowledge him. He said he was not kept informed during the repair process because they called the insurance company and his father before they called him and he was the one who was dealing with the repair. This business could improve their customer service. He said the communication was not very good, but the repair was excellent.
Category: Collision
Service Date: 03/22/2013
Review Created: 03/29/2013
This review was collected via phone interview by Customer Research Inc.