Don Massey Collision Center

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

796 Reviews

95% Would Recommend
Latest Review over 1 year ago

Review for Don Massey Collision Center
Pavithra R. on 07/08/2013
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Pavithra said the repair was good. The staff advised her it would be 4 days, but it took 3 weeks for the staff to complete the work. Pavithra stated she had to keep initiating the phone calls to obtain updated information. Also, the third-party insurance carrier handled the claim. As a result, the business provided more updated information with the insurance carrier than her. She did not receive any paper work from the business. The paper work she did receive, she received it from the insurance carrier. She gave the paper work to the business.
Category: Collision
Service Date: 06/21/2013
Review Created: 07/08/2013
This review was collected via phone interview by Customer Research Inc.