Don Massey Collision Center

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

796 Reviews

95% Would Recommend
Latest Review over 1 year ago

Review for Don Massey Collision Center
Thomas T. on 11/20/2014
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Thomas said it took too long for the repair to be completed. He had originally been told the repair would be completed in 10 to 14 days when he called after 14 days he was then told the time line to complete the repair had been 16 to 20 days. He had to call the facility to get information on the repair. The estimate on the repair was done by the insurance adjuster. He was not satisfied with the communication due to the confusion over the time the repair would be completed.
Category: Collision
Service Date: 11/14/2014
Review Created: 11/20/2014
This review was collected via phone interview by Customer Research Inc.