ReScore Reviews™ (4)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.25/5Overall Rating 2.25/5rating 2.25rating 2.25rating 2.25
95% Would Recommend
100% Business Response
Latest Review about 16 hours ago
Robert A. on 04/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"75,000 mile service"
Once again, I received excellent service from Doug's Hyundai when I visited for the 75,000 mile service on our 2013 Elantra. My wife and I have been very pleased with them and will definitely return when it is time to purchase our next car
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 04/19/2017
Service Type: Maintenance
Review Created: 04/24/2017 08:08 AM
Heidi M. on 04/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"1st oil change"
Everything was great!
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 04/19/2017
Service Type: Maintenance
Review Created: 04/23/2017 03:59 PM
Darlene C. on 04/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"My 2014 Elantra was purchased at Doug's"
I found my car online at Doug's. Everyone was so helpful. I have all the service done there because of the customer service and they are open on Saturday's 😊
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 04/15/2017
Service Type: Maintenance
Review Created: 04/21/2017 09:59 PM
Keith P. on 04/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Efficient, reliability and friendly"
When you need help they're there for me.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 04/19/2017
Service Type: Maintenance
Review Created: 04/21/2017 08:14 PM
Laura H. on 04/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional and trusted service"
We know that when the car needs to be serviced or if we have an unexpected event, that we can count on the skill and professionalism of Doug's Hyundai. Their devotion to service and a strong work-ethic make them a standout. We have benefitted from their remarkable service since 2011.
Vehicle: 2011 Hyundai Tucson
Category: Service
Service Date: 04/17/2017
Service Type: Maintenance
Review Created: 04/21/2017 04:36 PM
Verified Customer on 04/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Friendly, easy, and quick. "
This was the first time using this service. It was easy to drop off and pick up.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 04/18/2017
Service Type: Maintenance
Review Created: 04/20/2017 07:24 PM
Rich M., Service Manager at Doug's Hyundai responded on 04/21/2017

Thank you for the review and feedback. I am happy to see we exceeded your expectations. Our service team works really hard at reducing wait times by increasing their efficiency, but still performing a thorough service. Thank you for choosing Doug's Hyundai, we look forward to seeing on for future service needs.

Rich Moffett
Service Manager
(425)582-7806
Verified Customer on 04/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Efficient Friendly Service"
efficient
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 04/18/2017
Service Type: Maintenance
Review Created: 04/20/2017 12:08 PM
Paul L. on 04/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great, prompt service!"
These folks always do a great job! Wish they had a washer on Saturday...
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 04/15/2017
Service Type: Maintenance
Review Created: 04/18/2017 10:28 PM
Rich M., Service Manager at Doug's Hyundai responded on 04/25/2017

Thank you for the review Mr. Lee. I'm really glad we were able to get you the new keys, and I hope that eliminated your starting issues with your Sonata. Thank you for choosing Doug's Hyundai, we appreciate your business.

Rich Moffett
Service Manager
(425)582-7806
Verified Customer on 04/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"very friendly staff"
Very friendly and competent staff
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 04/13/2017
Service Type: Repair
Review Created: 04/17/2017 05:27 PM
Verified Customer on 04/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Routine service scheduled"
Prompt and thorough.
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 04/05/2017
Service Type: Maintenance
Review Created: 04/15/2017 09:40 AM
Krista C. on 04/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome, Quality Service"
I had to get an oil change and a recall was out for my make/model of car. They took care of both within an hour! Such great service!
Vehicle: 2013 Hyundai Sonata Hyb
Category: Service
Service Date: 04/07/2017
Service Type: Maintenance
Review Created: 04/15/2017 07:11 AM
Jean W. on 04/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"45,000 mile checkup"
It is great because of the way the people are so friendly and helpful
Vehicle: 2007 Hyundai Tucson
Category: Service
Service Date: 04/12/2017
Service Type: Maintenance
Review Created: 04/14/2017 05:25 PM
Sang K. on 04/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Perfect for me."
Thank you very much.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 04/12/2017
Service Type: Maintenance
Review Created: 04/14/2017 10:35 AM
Kyung C. on 04/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Lynnwood"
There service is very friendly and good working.
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 04/11/2017
Service Type: Repair
Review Created: 04/13/2017 01:19 PM
Pablo P. on 04/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service "
Yes
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 04/08/2017
Service Type: Maintenance
Review Created: 04/11/2017 09:35 PM
Verified Customer on 04/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Elantra oil change"
Service performed quickly and efficiently.
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 04/08/2017
Service Type: Maintenance
Review Created: 04/11/2017 02:45 PM
Roberta R. on 04/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick service friendly staff/ always wash and clean my vehicle"
absolutely
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 04/07/2017
Service Type: Maintenance
Review Created: 04/11/2017 12:13 PM
Rich M., Service Manager at Doug's Hyundai responded on 04/11/2017

Thank you for the 5 star review. I am happy to hear we exceeded your expectations. We look forward to seeing you for your next service. Thank you for choosing Doug's Hyundai

Rich Moffett
Service Manager
(425)582-7806
Verified Customer on 04/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service"
Very straight forward, fast, and friendly service!
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 04/06/2017
Service Type: Repair
Review Created: 04/10/2017 06:25 PM
Rich M., Service Manager at Doug's Hyundai responded on 04/11/2017

Thank you for the review. We know time is important, and we do our best to get you and your vehicle on the way as promptly as possible. Thank you for choosing Doug's Hyundai for your service needs.

Rich Moffett
Service Manager
(425)582-7806
Verified Customer on 04/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome"
On time and they even washed my car.
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 04/06/2017
Service Type: Maintenance
Review Created: 04/10/2017 06:18 PM
Rich M., Service Manager at Doug's Hyundai responded on 04/11/2017

Thank you very much. I will pass this on to Richard and his express team. They are doing a fantastic job, and they appreciate the positive feedback. Thank you for choosing Doug's Hyundai, I'm glad we are creating a great service experience for you.

Rich Moffett
Service Manager
(425)582-7806
Niket S. on 04/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome Servive"
They did an awesome job like always.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 04/06/2017
Service Type: Maintenance
Review Created: 04/10/2017 11:54 AM
Rich M., Service Manager at Doug's Hyundai responded on 04/10/2017

Thank you for the review. I'm glad our service team met your expectations. We appreciate your business. Thank you for choosing Doug's Hyundai.

Rich Moffett
Service Manager
(425)582-7806
Displaying Review 1 - 20 of 560 in total