business image

Doug's Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,770 Reviews)
83

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 3.1/5Overall Rating 3.1/5Overall Rating 3.1/5Overall Rating 3.1/5Overall Rating 3.1/5
79
Total ReScores
4.7
ReScore Average
83
Net Promoter Score ®

Business Details

About

WE LOOK FORWARD TO SEEING YOU!
The Doug's Hyundai Service Department has moved! Service is now being performed at the same location as the sales department instead of at the Mazda Service Center.
WE LOOK FORWARD TO SEEING YOU!
The Doug's Hyundai Service Department has moved! Service is now being performed at the same location as the sales department instead of at the Mazda Service Center.

The Doug's Hyundai service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. Our factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today.
...more

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(425) 582-7806

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
9:00 AM - 5:00 PM
Sun
closed
* Pacific Time (Us & Canada)
22130 Highway 99 Edmonds, WA 9802
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,770 Reviews)

JW
gravatar
Joshua W.
Bothell, WA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/29/2014
verified customerVerified Customer
Category: Service
Can't seem to do what I ask
Keep asking for Blue Link "Service Due" notification reset. Keep getting the notification in my car, on my phone, and in my email.
Not sure why this isn't something I can do myself, but it sure is a hassle when I have to take time off work and arrange for my own alternate transportation to get my car to the shop, and then this simple task is not done...time after time.
Recommended
Lisa R., Service Director from Doug's Hyundai responded on 01/30/2014 07:56 PM

Joshua, I am sorry for your inconvenience!  I will have your service advisor contact you tomorrow so we can resolve this immediately.  The reset can be done by you (it is part of the settings menu) or we will be happy to send someone to you to take care of it.  I apologize that this has been an ongoing issue for you.  I can be contacted directly at 425-774-3551 or by email at lreager@dougs.com.

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