ReScore Reviews™ (25)

ReScore
Overall Rating 4.3599972/5Overall Rating 4.3599972/5Overall Rating 4.3599972/5Overall Rating 4.3599972/5rating 4.3599972
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
94% Would Recommend
100% Business Response
Latest Review about 9 hours ago
Caryn G. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everything "
Loved the service that’s why I keep coming back
Vehicle: 2016 Hyundai Genesis
Category: Service
Service Date: 09/18/2017
Service Type: Maintenance
Review Created: 09/20/2017 10:44 PM
Jose A. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service from Ceaser "
Definitely would recommend friends to this Downey dealership
Vehicle: 2014 Hyundai Genesis Co
Category: Service
Service Date: 09/18/2017
Service Type: Maintenance
Review Created: 09/20/2017 12:06 PM
TIMOTHY O. at Downey Hyundai responded on 09/20/2017

Hi Jose

Thank you for being a great customer. If you have any concerns or comments please don't hesitate to call. We look forward to your next visit. Have a great week.

Thanks Tim
Downey Hyundai
562 231-0100

Rommel O. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
It's nice to know that Cesar is back. He really took care of my needs at the service department and even recommended a tire rotation which I was reluctant at first but end up having it which result for the car to drive more smoothly.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/19/2017 09:51 AM
TIMOTHY O. at Downey Hyundai responded on 09/19/2017

Hi Rommel

Thank you for being a great customer. If you have any concerns or comments please don't hesitate to call. We look forward to your next visit. Have a great week.

Thanks Tim
Downey Hyundai
562 231-0100

Bernave R. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"the attention they give to the customer"
The attention they give to the customers(cesar maldonado)
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/18/2017 02:49 PM
TIMOTHY O. at Downey Hyundai responded on 09/18/2017

Hi Bernave


Thank you for being a great customer. If you have any concerns or comments please don't hesitate to call. We look forward to your next visit. Have a great week.

Thanks Tim
Downey Hyundai
562 231-0100

Verified Customer on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and simple "
Person was nice and the service seems good. Was there for 3 1/2 hours though which sucked but it was expected for the service that was getting done.
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/18/2017 12:24 PM
TIMOTHY O. at Downey Hyundai responded on 09/18/2017

Hi A

Thank you for being a great customer. If you have any concerns or comments please don't hesitate to call. We look forward to your next visit. Have a great week.

Thanks Tim
Downey Hyundai
562 231-0100

Gary R. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"new location much more convenient and accessible. Excellent service."
Highly recommended
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/18/2017 11:51 AM
TIMOTHY O. at Downey Hyundai responded on 09/18/2017

Hi Gary

Thank you for being a great customer. If you have any concerns or comments please don't hesitate to call. We look forward to your next visit. Have a great week.

Thanks Tim
Downey Hyundai
562 231-0100

Janet G. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
They took care of all recall issues. Fast and professional. Great service. They washed my car before giving it back! Very nice..
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 09/01/2017
Service Type: Repair
Review Created: 09/12/2017 05:43 PM
TIMOTHY O. at Downey Hyundai responded on 09/12/2017

Hi Janet


Thank you for being a great customer. If you have any concerns or comments please don't hesitate to call. We look forward to your next visit. Have a great week.

Thanks Tim
Downey Hyundai
562 231-0100

Carlos H. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Your employees look very comfortable and friendly"
Yes
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/09/2017
Service Type: Repair
Review Created: 09/12/2017 10:06 AM
TIMOTHY O. at Downey Hyundai responded on 09/12/2017

Hi Carlos


Thank you for being a great customer. If you have any concerns or comments please don't hesitate to call. We look forward to your next visit. Have a great week.

Thanks Tim
Downey Hyundai
562 231-0100

Verified Customer on 09/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and fast "
Great service experience nice waiting lounge with a big tv and snack machines
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 09/07/2017
Service Type: Maintenance
Review Created: 09/11/2017 09:48 PM
TIMOTHY O. at Downey Hyundai responded on 09/12/2017

Hi A


Thank you for being a great customer. If you have any concerns or comments please don't hesitate to call. We look forward to your next visit. Have a great week.

Thanks Tim
Downey Hyundai
562 231-0100

Felipo S. on 09/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Good
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/05/2017
Service Type: Maintenance
Review Created: 09/11/2017 08:52 AM
TIMOTHY O. at Downey Hyundai responded on 09/11/2017

Hi Felipo

Thank you for being a great customer. If you have any concerns or comments please don't hesitate to call. We look forward to your next visit. Have a great week.

Thanks Tim
Downey Hyundai
562 231-0100

Neil G. on 09/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good stuff "
Great hours, and they fixed my Sonata!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/06/2017
Service Type: Repair
Review Created: 09/08/2017 12:49 PM
TIMOTHY O. at Downey Hyundai responded on 09/08/2017

Hi Neil

Thank you for being a great customer. If you have any concerns or comments please don't hesitate to call. We look forward to your next visit. Have a great week.

Thanks Tim
Downey Hyundai
562 231-0100

Mario C. on 09/05/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Oil change"
I literally made my appointment about a month in advance. Very difficult to get in. I arrived on time and my car was done in about an hour. I took it in for a routine oil change. They could do a better job of washing it. 😋
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/01/2017
Service Type: Maintenance
Review Created: 09/05/2017 07:54 PM
TIMOTHY O. at Downey Hyundai responded on 09/06/2017

Hi Mario

Thank you for being a great customer. If you have any concerns or comments please don't hesitate to call. We look forward to your next visit. Have a great week.

Thanks Tim
Downey Hyundai
562 231-0100
 

Jesus V. on 09/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good"
Good
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 09/01/2017
Service Type: Maintenance
Review Created: 09/05/2017 10:14 AM
TIMOTHY O. at Downey Hyundai responded on 09/05/2017

Hi Jesus

Thank you for being a great customer. If you have any concerns or comments please don't hesitate to call. We look forward to your next visit. Have a great week.

Thanks Tim
Downey Hyundai
562 231-0100

Verified Customer on 09/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast, friendly service."
The new location is twice as far from me as the previous one was, and in a different direction than I travel most days, but the service is great so I'll keep making my way to Hyundai of Downey. Thanks.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 08/31/2017
Service Type: Repair
Review Created: 09/05/2017 04:00 AM
TIMOTHY O. at Downey Hyundai responded on 09/05/2017

Hi A

Thank you for being a great customer. If you have any concerns or comments please don't hesitate to call. We look forward to your next visit. Have a great week.

Thanks Tim
Downey Hyundai
562 231-0100

Darshan S. on 09/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good job "
Good job
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 08/31/2017
Service Type: Maintenance
Review Created: 09/04/2017 01:05 PM
TIMOTHY O. at Downey Hyundai responded on 09/05/2017

Hi Darshan

Thank you for being a great customer. If you have any concerns or comments please don't hesitate to call. We look forward to your next visit. Have a great week.

Thanks Tim
Downey Hyundai
562 231-0100

Verified Customer on 09/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Thank you! I was made to feel comfortable and respected in bringing up my concerns and appreciated that.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 08/29/2017
Service Type: Maintenance
Review Created: 09/03/2017 03:46 PM
TIMOTHY O. at Downey Hyundai responded on 09/05/2017

Hi A

Thank you for being a great customer. If you have any concerns or comments please don't hesitate to call. We look forward to your next visit. Have a great week.

Thanks Tim
Downey Hyundai
562 231-0100

Verified Customer on 09/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Car service "
Great customer service
Vehicle: 2013 Hyundai Genesis Co
Category: Service
Service Date: 08/26/2017
Service Type: Maintenance
Review Created: 09/02/2017 10:13 PM
TIMOTHY O. at Downey Hyundai responded on 09/05/2017

Hi A

Thank you for being a great customer. If you have any concerns or comments please don't hesitate to call. We look forward to your next visit. Have a great week.

Thanks Tim
Downey Hyundai
562 231-0100

Gilbert R. on 09/01/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"I asked to check the tire pressure and I was told it was check and on Monday it was showing low tire pressure "
I asked to check the tire pressure and I was told it was check and on Monday it was showing low tire pressure..lucky it was just the tire pressure
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 08/26/2017
Service Type: Maintenance
Review Created: 09/01/2017 08:15 PM
TIMOTHY O. at Downey Hyundai responded on 09/02/2017

Hi Gilbert

I'm very sorry to hear of your disappointment in your last service visit. We try very hard to make our customers visit a pleasant one.
I would like the opportunity to discuss your concerns at your earliest convenience. Please dont hesitate to call me at your earliest conveince 562 231-0100 ask for Tim.

Thank You Tim
Service Manager
562 231-0100

Mario M. on 09/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
I cannot be happier with the service
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 08/30/2017
Service Type: Maintenance
Review Created: 09/01/2017 09:44 AM
TIMOTHY O. at Downey Hyundai responded on 09/01/2017

Hi Mario

Thank you for being a great customer. If you have any concerns or comments please don't hesitate to call. We look forward to your next visit. Have a great week.

Thanks Tim
Downey Hyundai
562 231-0100

Candy L. on 09/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They work with you with a problem and drive great "
It's a good company and ppl
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/30/2017
Service Type: Repair
Review Created: 09/01/2017 09:42 AM
TIMOTHY O. at Downey Hyundai responded on 09/01/2017

Hi Candy

Thank you for being a great customer. If you have any concerns or comments please don't hesitate to call. We look forward to your next visit. Have a great week.

Thanks Tim
Downey Hyundai
562 231-0100

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