ReScore Reviews™ (24)

ReScore
Overall Rating 4.3333346/5Overall Rating 4.3333346/5Overall Rating 4.3333346/5Overall Rating 4.3333346/5rating 4.3333346
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
95% Would Recommend
100% Business Response
Latest Review about 18 hours ago
William W. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Happy customer! "
It was my first time going to Downey Hyundai and I think I will continue to go there from now on. The staff was very nice and my car was serviced quicker than I expected.
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 08/16/2017
Service Type: Maintenance
Review Created: 08/18/2017 06:07 PM
Donald W. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"There is still Excellent Service if you find the right person."
Wendy is out of this world in giving service. She should have her own dealership. Tim the service manager was very helpfu too.
Vehicle: 2012 Hyundai Elantra To
Category: Service
Service Date: 08/16/2017
Service Type: Maintenance
Review Created: 08/18/2017 11:30 AM
Adrienne B. on 08/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good experience "
Took care of the work I needed and price was fair.
Vehicle: 2013 Hyundai Sonata Hyb
Category: Service
Service Date: 08/12/2017
Service Type: Maintenance
Review Created: 08/16/2017 01:26 PM
TIMOTHY O. at Downey Hyundai responded on 08/16/2017

Hi Adrienne

Thank you for being a great customer. If you have any concerns or comments please don't hesitate to call. We look forward to your next visit. Have a great week.

Thanks Tim
Downey Hyundai
562 231-0100

Jacqueline M. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
Never disappoints, you guys always excell in providing the best service!
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 07/22/2017
Service Type: Repair
Review Created: 08/15/2017 12:45 PM
TIMOTHY O. at Downey Hyundai responded on 08/16/2017

Hi Jacqueline

Thank you for being a great customer. If you have any concerns or comments please don't hesitate to call. We look forward to your next visit. Have a great week.

Thanks Tim
Downey Hyundai
562 231-0100

Verified Customer on 08/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Very Satisfied
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/14/2017 05:50 PM
TIMOTHY O. at Downey Hyundai responded on 08/14/2017

Hi A

Thank you for being a great customer. If you have any concerns or comments please don't hesitate to call. We look forward to your next visit. Have a great week.

Thanks Tim
Downey Hyundai
562 231-0100

Robert S. on 08/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"awsome,kindful and respectful."
This place runs so smooth and are very professional about satisfying there customers.
Vehicle: 2013 Hyundai Genesis Co
Category: Service
Service Date: 08/04/2017
Service Type: Maintenance
Review Created: 08/14/2017 06:45 AM
TIMOTHY O. at Downey Hyundai responded on 08/14/2017

Hi Robert

Thank you for being a great customer. If you have any concerns or comments please don't hesitate to call. We look forward to your next visit. Have a great week.

Thanks Tim
Downey Hyundai
562 231-0100

Kyong L. on 08/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"got dream"
Downey Hyundai service was good!!! kind, careful, and detail!!!
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 07/27/2017
Service Type: Maintenance
Review Created: 08/13/2017 09:15 AM
TIMOTHY O. at Downey Hyundai responded on 08/14/2017

Hi Elkos

Thank you for being a great customer. If you have any concerns or comments please don't hesitate to call. We look forward to your next visit. Have a great week.

Thanks Tim
Downey Hyundai
562 231-0100

Anna T. on 08/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"New facility Same GREAT Service"
So the new Downey Hyundai is amazing with familiar face Tim Ronnie Wendy Arnold and the rest of the crew. A1 quality as usual.
Vehicle: 2017 Hyundai Accent
Category: Service
Service Date: 07/22/2017
Service Type: Maintenance
Review Created: 08/12/2017 07:41 PM
TIMOTHY O. at Downey Hyundai responded on 08/14/2017

Hi Anna

Thank you for being a great customer. If you have any concerns or comments please don't hesitate to call. We look forward to your next visit. Have a great week.

Thanks Tim
Downey Hyundai
562 231-0100

Alvaro R. on 08/12/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Customer "
Good customer service please was clean and the team was very helpful
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 08/07/2017
Service Type: Maintenance
Review Created: 08/12/2017 05:52 PM
TIMOTHY O. at Downey Hyundai responded on 08/14/2017

Hi Alvaro

Thank you for being a great customer. If you have any concerns or comments please don't hesitate to call. We look forward to your next visit. Have a great week.

Thanks Tim
Downey Hyundai
562 231-0100

Gloria D. on 08/12/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"service work"
Service worker did the best he can do, concerning the work load.
Vehicle: 2008 Hyundai Accent
Category: Service
Service Date: 08/03/2017
Service Type: Maintenance
Review Created: 08/12/2017 12:36 PM
TIMOTHY O. at Downey Hyundai responded on 08/14/2017

Hi Gloria

Thank you for being a great customer. If you have any concerns or comments please don't hesitate to call. We look forward to your next visit. Have a great week.

Thanks Tim
Downey Hyundai
562 231-0100

Elkos L. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly & Attentive Customer Service"
Customer service is great. Wendy is super friendly, attentive, and helpful. The waiting lounge can be a bit boring with not much beverage/ snack offering, but there are a few dining places within walking distance that can be the alternatives while waiting, and they can call you when the service is done. Free car wash is a plus too.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/05/2017
Service Type: Maintenance
Review Created: 08/11/2017 04:14 PM
TIMOTHY O. at Downey Hyundai responded on 08/11/2017

Hi Elkos

Thank you for being a great customer. If you have any concerns or comments please don't hesitate to call. We look forward to your next visit. Have a great week.

Thanks Tim
Downey Hyundai
562 231-0100

Verified Customer on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"staff"
Staff is friendly, provide great and quick service, and gladly answer your questions and concerns
Vehicle: 2015 Hyundai Accent
Category: Service
Service Date: 08/07/2017
Service Type: Maintenance
Review Created: 08/09/2017 10:30 AM
TIMOTHY O. at Downey Hyundai responded on 08/09/2017

Hi A

Thank you for being a great customer. If you have any concerns or comments please don't hesitate to call. We look forward to your next visit. Have a great week.

Thanks Tim
Downey Hyundai
562 231-0100

Margarita R. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very nice clean place"
Hyundai has been very nice . Love the service
Vehicle: 2014 Hyundai Accent
Category: Service
Service Date: 08/07/2017
Service Type: Maintenance
Review Created: 08/09/2017 09:43 AM
TIMOTHY O. at Downey Hyundai responded on 08/09/2017

Hi Margarita

Thank you for being a great customer. If you have any concerns or comments please don't hesitate to call. We look forward to your next visit. Have a great week.

Thanks Tim
Downey Hyundai
562 231-0100

Mario G. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service!"
Service is always great and they appreciate their customers :)
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 08/05/2017
Service Type: Maintenance
Review Created: 08/08/2017 11:32 AM
TIMOTHY O. at Downey Hyundai responded on 08/08/2017

Hi Mario
Thank you for being a great customer. If you have any concerns or comments please don't hesitate to call. We look forward to your next visit. Have a great week.

Thanks Tim
Downey Hyundai
562 231-0100

Eric S. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Tim O'Neil"
People have come and gone from the service department over the years, but Tim is the reason I keep on coming back, even though there are bigger and closer dealerships. He is friendly, professional, honors his commitments, and doesn't try to upsell with unnecessary services.
Vehicle: 2009 Hyundai Genesis
Category: Service
Service Date: 08/04/2017
Service Type: Maintenance
Review Created: 08/08/2017 11:05 AM
TIMOTHY O. at Downey Hyundai responded on 08/08/2017

Hi Eric

Thank you for being a great customer. If you have any concerns or comments please don't hesitate to call. We look forward to your next visit. Have a great week.

Thanks Tim
Downey Hyundai
562 231-0100

Verified Customer on 08/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Amazing service !"
I arrived and was attended to immediately and my car was ready to go by the time they said it would be.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 08/02/2017
Service Type: Maintenance
Review Created: 08/07/2017 11:56 PM
TIMOTHY O. at Downey Hyundai responded on 08/08/2017

Hi A

Thank you for being a great customer. If you have any concerns or comments please don't hesitate to call. We look forward to your next visit. Have a great week.

Thanks Tim
Downey Hyundai
562 231-0100

Michelle S. on 08/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service"
Service was great and I always feel assured coming to Hyundai's dealerships. They make everything quick and pain free. I came in for my first maintenance and there were some other issues as well that I wanted addressed. They were very accommodating and efficient with their service. There was only one guy there when we went, so it did take a while, but we brought books and crosswords expecting that.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 08/03/2017
Service Type: Maintenance
Review Created: 08/07/2017 11:52 AM
TIMOTHY O. at Downey Hyundai responded on 08/07/2017

Hi Michelle

Thank you for being a great customer. If you have any concerns or comments please don't hesitate to call. We look forward to your next visit. Have a great week.

Thanks Tim
Downey Hyundai
562 231-0100

Verified Customer on 08/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Excellent service
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 08/03/2017
Service Type: Maintenance
Review Created: 08/07/2017 09:41 AM
TIMOTHY O. at Downey Hyundai responded on 08/07/2017

Hi A

Thank you for being a great customer. If you have any concerns or comments please don't hesitate to call. We look forward to your next visit. Have a great week.

Thanks Tim
Downey Hyundai
562 231-0100

Rita B. on 08/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Marie"
Great service
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/02/2017
Service Type: Repair
Review Created: 08/05/2017 11:36 AM
TIMOTHY O. at Downey Hyundai responded on 08/07/2017

Hi Rita

Thank you for being a great customer. If you have any concerns or comments please don't hesitate to call. We look forward to your next visit. Have a great week.

Thanks Tim
Downey Hyundai
562 231-0100

Zulma S. on 08/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent customer service"
I liked the friendly staff and the fact that my car was returned clean.
Vehicle: 2016 Hyundai Elantra Gt
Category: Service
Service Date: 08/01/2017
Service Type: Maintenance
Review Created: 08/04/2017 03:52 PM
TIMOTHY O. at Downey Hyundai responded on 08/07/2017

Hi Zulma

Thank you for being a great customer. If you have any concerns or comments please don't hesitate to call. We look forward to your next visit. Have a great week.

Thanks Tim
Downey Hyundai
562 231-0100

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