Pico Rivera Auto Clinic


Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

581 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
98% Would Recommend
Latest Review 8 days ago
Myrna M. on 04/20/2017
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"Reliable and accurate "
John and his crew have always provided the best service and extremely accurate in addressing any problem with are vehicles.
Vehicle: Honda Odyssey
Service Date: 04/18/2017
Review Created: 04/20/2017 04:39 AM
Brian B. on 04/14/2017
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"Honesty and the willingness to do what is needed to help the customer"
John was honest and up front about what the car needed and what he could do for us. He didn't try to take advantage of our lack of auto knowledge, but instead gave us information we could use. I have already recommended him to others.
Vehicle: Honda Passport
Service Date: 03/14/2017
Review Created: 04/14/2017 11:12 AM
Ryan A. on 04/14/2017
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Ryan said he got good results from this business, and it was pretty straight forward.
Vehicle: Toyota Corolla
Category: Service
Service Date: 04/11/2017
Review Created: 04/14/2017
This review was collected via phone interview by Customer Research Inc.
Mark V. on 04/13/2017
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Mark said the business was straightforward. There was no haggle. They did quality work. He said he felt happy with them. He appreciated John and the service he provided.
Vehicle: Ford Escape
Category: Service
Service Date: 04/10/2017
Review Created: 04/13/2017
This review was collected via phone interview by Customer Research Inc.
Celena L. on 04/11/2017
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Celena said the people at this business are really friendly and really quick. She has never had any issues with them, and she is very satisfied. She has been going there for a while now.
Vehicle: Honda Accord
Category: Service
Service Date: 03/17/2017
Review Created: 04/11/2017
This review was collected via phone interview by Customer Research Inc.
Joel G. on 04/11/2017
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Joel said this business did beautiful work.
Vehicle: Mitsubishi Mirage
Category: Service
Service Date: 04/10/2017
Review Created: 04/11/2017
This review was collected via phone interview by Customer Research Inc.
Gloria G. on 04/06/2017
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Gloria said the service was good. Her questions were answered and they did good work. They were pleasant and the work was fine.
Vehicle: Toyota Sienna
Category: Service
Service Date: 04/04/2017
Review Created: 04/06/2017
This review was collected via phone interview by Customer Research Inc.
Sergio A. on 04/06/2017
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Sergio said this business did a very good job. They have quick service and they were very honest with the service. This was his first time with this facility and it was a good experience. He will take his vehicles to this facility from now on whenever they need a smog check. The guys at this facility are very professional and they did a good job.
Vehicle: Ford Pickup
Category: Service
Service Date: 04/03/2017
Review Created: 04/06/2017
This review was collected via phone interview by Customer Research Inc.
Luis J. on 04/03/2017
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Luis said he was referred to this business. They did a good job.
Vehicle: Honda Accord
Category: Service
Service Date: 03/30/2017
Review Created: 04/03/2017
This review was collected via phone interview by Customer Research Inc.
Ramon S. on 03/29/2017
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Ramon said he has been to this business several times, and they are very quick. They are close by, efficient, and fast. They got him in and out. Their prices are competitive and they do good work. They have good customer service, and they answer all his questions. They tell him what is wrong with his vehicle, and explain services that can be done in the future.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 03/27/2017
Review Created: 03/29/2017
This review was collected via phone interview by Customer Research Inc.
CHRISTINE V. on 03/17/2017
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"3/10/17 repair service"
Once again John and his employees were able to diagnose and repair the problem in a timely and professional manner.
Vehicle: Toyota Highlander
Service Date: 03/13/2017
Review Created: 03/17/2017 12:07 PM
Kathryn G. on 03/17/2017
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Kathryn said this business was quick. John was very pleasant.
Vehicle: Saturn Ion 2
Category: Service
Service Date: 03/14/2017
Review Created: 03/17/2017
This review was collected via phone interview by Customer Research Inc.
Jose G. on 03/17/2017
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Spoke with Jose's wife. She said she is always satisfied with them and she has been there before. She hasn't had any problems.
Vehicle: Toyota Camry
Category: Service
Service Date: 03/14/2017
Review Created: 03/17/2017
This review was collected via phone interview by Customer Research Inc.
laura g. on 03/15/2017
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"Review"
Great service by John and his people. All Very knowledgeable and helpful.
Vehicle: Hyundai Santa Fe
Service Date: 03/13/2017
Review Created: 03/15/2017 10:19 PM
Francisco Z. on 03/15/2017
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Francisco said the personnel at this business are very friendly and they make sure to ask their customers if there is anything else they need.
Vehicle: Toyota Sienna
Category: Service
Service Date: 03/14/2017
Review Created: 03/15/2017
This review was collected via phone interview by Customer Research Inc.
Jose R. on 03/07/2017
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Jose said the business did the job he wanted done.
Vehicle: Honda Odyssey
Category: Service
Service Date: 03/04/2017
Review Created: 03/07/2017
This review was collected via phone interview by Customer Research Inc.
Albano H. on 03/07/2017
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Albano said this business was attentive to the issues with his vehicle.
Vehicle: Ford Mustang
Category: Service
Service Date: 03/03/2017
Review Created: 03/07/2017
This review was collected via phone interview by Customer Research Inc.
Edwin M. on 03/06/2017
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Edwin said he was not happy. They told him he needed brakes and he didn't. He would not recommend this business for service.
Vehicle: Volkswagen Jetta
Category: Service
Service Date: 03/03/2017
Review Created: 03/06/2017
This review was collected via phone interview by Customer Research Inc.
John S. at Pico Rivera Auto Clinic responded on 03/07/2017

I just spoke to mr Edwin, we never told him he needed brakes, it was very obvious the condtion of his brakes were well over 90% percent life remaining. i belive Edwin misunderstood the recomendations given to him at the time of his inspection eben though it was clearly written on his vehical evaluation report.

Salvador A. on 03/03/2017
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Salvador said this business provided good service and he was satisfied.
Vehicle: GMC Pickup
Category: Service
Service Date: 02/28/2017
Review Created: 03/03/2017
This review was collected via phone interview by Customer Research Inc.
Manuel L. on 03/01/2017
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Manuel said he likes this business, and they did a good job.
Vehicle: Chevrolet Traverse
Category: Service
Service Date: 02/25/2017
Review Created: 03/01/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 581 in total