business image

Downtown Auto Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(786 Reviews)
96
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores
5.0
ReScore Average
96
Net Promoter Score ®

Business Details

About

DOWNTOWN AUTOMOTIVE - Keeping you safe on the road! DOWNTOWN AUTOMOTIVE - Keeping you safe on the road!

Categories
Auto Maintenance, Oil Change, Transmission Repair
Contact
(541) 343-4225

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Pacific Time (US & Canada)
407 E 11th Ave Eugene, OR 97401
Downtown Auto Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(786 Reviews)

JB
gravatar
Jill B.
Springfield, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2019
verified customer Verified Customer
Customer service and detail
Downtown Automotive is thorough and well educated on the care of my car. They understand I value my vehicle and want to preserve its worth.
I appreciate that I can trust them to only fix what needs to be fixed and to be transparent and thorough.
Recommended
Kody K., Owner from Downtown Auto Repair responded on 02/27/2019 11:23 AM

Hello Jill,

Thank you for continuing to bring in your Audi for your service needs. We greatly appreciate your trust and patronage.
Looking forward to keeping you and your Audi on the road for years to come!

Thanks again,

Kody Kessler
Downtown Automotive Center
dacautoservice.com
541-343-4225
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.