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Dublin Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(5,245 Reviews)
62

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
103
Total ReScores
4.7
ReScore Average
62
Net Promoter Score ®

Business Details

About

Dublin Hyundai is located in Dublin, CA, serving the Bay Area with a smile! We are equipped to handle all of your vehicle needs, from routine oil changes to major engine repair. Call us today to schedule a service appointment. Dublin Hyundai is located in Dublin, CA, serving the Bay Area with a smile! We are equipped to handle all of your vehicle needs, from routine oil changes to major engine repair. Call us today to schedule a service appointment.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(925) 241-7640

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Pacific Time (Us & Canada)
6015 Scarlett Court Dublin, CA 94568
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(5,245 Reviews)

JF
gravatar
JEFFREY F.
Oakland, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly
Dublin Hyundai has excellent customer service. They are friendly, knowledgeable, accommodating and efficient, taking great care to explain everything. One problem was there was a bubble on one of my tires. Since they did not have the size on stock, they had to order one. Tire was due to arrive at noon. I brought my car in for service at 7am. There was nothing else to do in the area so I drove my car home after all the other service was done at around 10:15. I returned for a 2pm appointment for the tire. Car was ready at 3:15pm. Since the tire was not in stock, I spent 4.5 hours at the dealership. This didn't include 30 minutes commute each way, twice. Search for a closer dealership might be possible.
Recommended
LOUIS R., Service Manager from Dublin Hyundai responded on 04/29/2015 01:27 PM

Jeffery,

Thank you for the great 5 star review. I do apologize that we did not have the tire in stock that morning, but happy to hear that we got it within a few hours. We normally have that tire in stock, but it was recently purchased causing the delay on the replacement for your vehicle. I'm happy to hear that your were well treated.

Louis Rodriguez
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