Castro Valley Union 76


Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

744 Reviews

98% Would Recommend
Latest Review 4 days ago
Blas V. on 02/23/2017
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Blas said he is satisfied with the service the business provides.
Vehicle: Nissan Frontier
Category: Service
Service Date: 01/27/2017
Review Created: 02/23/2017
This review was collected via phone interview by Customer Research Inc.
Dale S. on 02/23/2017
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Dale said they are the best. The people are very thorough and they do a good job.
Vehicle: Ford Pickup
Category: Service
Service Date: 01/27/2017
Review Created: 02/23/2017
This review was collected via phone interview by Customer Research Inc.
Semyon S. on 02/14/2017
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Semyon said his experience with this business was good. He had no problems, but he wishes it was cheaper.
Vehicle: Honda CR-V
Category: Service
Service Date: 02/09/2017
Review Created: 02/14/2017
This review was collected via phone interview by Customer Research Inc.
Harvey C. on 02/14/2017
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Harvey said this business provided good service. They were quick and efficient. He did not have any problems.
Vehicle: GMC Yukon
Category: Service
Service Date: 02/11/2017
Review Created: 02/14/2017
This review was collected via phone interview by Customer Research Inc.
Mario P. on 02/08/2017
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Mario said the staff at this business took care of him without any hassles.
Vehicle: Honda Civic
Category: Service
Service Date: 01/31/2017
Review Created: 02/08/2017
This review was collected via phone interview by Customer Research Inc.
NANCY J. on 02/03/2017
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"Best Care!"
Fabulous service! Jack and Jay don't just focus on making a buck; they care about the vehicle they send you out driving. They earn every dollar.
Vehicle: Chrysler PT Cruiser
Service Date: 02/01/2017
Review Created: 02/03/2017 07:37 AM
William J. on 02/03/2017
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William said the staff at this business did a great job on his vehicle. He stated the did what they said they were going to do and they were really nice about it. He would recommend them for service.
Vehicle: Saab 9-5
Category: Service
Service Date: 02/01/2017
Review Created: 02/03/2017
This review was collected via phone interview by Customer Research Inc.
ROSEMARY S. on 02/01/2017
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"They keep my car running in top performance."
I completely trust this business.
Vehicle: Buick Lucerne
Service Date: 01/30/2017
Review Created: 02/01/2017 12:02 PM
DAVID F. on 01/29/2017
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"Excellence at a Great Value"
My title sums it up....always satisfied with their work!
Vehicle: GMC Yukon
Service Date: 01/27/2017
Review Created: 01/29/2017 02:52 PM
jack M. at Castro Valley Union 76 responded on 01/29/2017

Thanks David for your kind words me and Jay both appreciate business and good customer like you 

JULIE M. on 01/27/2017
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"Helpful and knowledgeable employees"
We were in and out of there so quickly with our oil change. Thank you!
Vehicle: Toyota Camry
Service Date: 01/24/2017
Review Created: 01/27/2017 10:55 AM
Yvonne S. on 01/17/2017
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Yvonne said this business is always very accommodating with her. When she has an issue with her vehicle they will always take her in and complete the work very rapidly. She has never had a problem with her vehicle after they have repaired it.
Category: Service
Service Date: 01/14/2017
Review Created: 01/17/2017
This review was collected via phone interview by Customer Research Inc.
JUDY V. on 01/13/2017
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"Service to 1996 Toyota Camry"
All service was done in a timely manner as promised. They communicated to me about repairs or service needed and the cost before proceeding. I am very satisfied with the service I receive on all my vehicles at the Castro Valley Union 76 and the whole crew there are a pleasure to work with.
Vehicle: Toyota Camry
Service Date: 01/11/2017
Review Created: 01/13/2017 09:37 AM
jack M. at Castro Valley Union 76 responded on 01/13/2017

Thank you Judy for your kind review, we appreciate the business
Jack/Jay

David G. on 01/13/2017
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David said Bryan, the technician, went above and beyond to help with his needs.
Vehicle: Ford Pickup
Category: Service
Service Date: 01/10/2017
Review Created: 01/13/2017
This review was collected via phone interview by Customer Research Inc.
Patrick W. on 01/13/2017
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Patrick said everything was cool. However, they told him told him his vehicle would be ready in 1 day and it actually took 2 days.
Vehicle: Volkswagen Golf
Category: Service
Service Date: 01/10/2017
Review Created: 01/13/2017
This review was collected via phone interview by Customer Research Inc.
Fritz S. on 01/11/2017
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Fritz said the service at this business is very good and he would recommend them to others.
Vehicle: GMC Yukon XL
Category: Service
Service Date: 01/09/2017
Review Created: 01/11/2017
This review was collected via phone interview by Customer Research Inc.
James B. on 01/09/2017
Recommended badge inactive Recommended
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James said everyone was friendly. However, he would not recommend them because they took longer than normal. It took them 35 minutes to complete an oil change, which is ridiculous.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 01/05/2017
Review Created: 01/09/2017
This review was collected via phone interview by Customer Research Inc.
LISA H. on 01/05/2017
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"Excellent customer service "
The staff is very knowledgable and professional. As a woman I don't feel like I'm being taken advantage of because of lack of automotive knowledge because they take the time to really explain the repair work needed and what my options are. Highly recommend.
Vehicle: Pontiac Grand Prix
Service Date: 01/03/2017
Review Created: 01/05/2017 05:49 PM
jack M. at Castro Valley Union 76 responded on 01/05/2017

Thank you Lisa we do appreciate your work and customers like.
Thanks
Jack & Jay

Jered F. on 01/05/2017
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Jered said this business has very nice, professional service. They got it done quickly with no issues.
Vehicle: Mazda 5
Category: Service
Service Date: 12/31/2016
Review Created: 01/05/2017
This review was collected via phone interview by Customer Research Inc.
Cara B. on 01/04/2017
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Cara said this business has helpful, friendly service. They helped her with transportation and did a good job on her vehicle, which is now running well.
Vehicle: Scion xA
Category: Service
Service Date: 12/28/2016
Review Created: 01/04/2017
This review was collected via phone interview by Customer Research Inc.
Subash C. on 01/03/2017
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Subash said the business performed good customer service. Everything is fine.
Vehicle: Chrysler Town
Category: Service
Service Date: 12/31/2016
Review Created: 01/03/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 744 in total