Castro Valley Union 76


Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

770 Reviews

97% Would Recommend
Latest Review about 13 hours ago
KATHY N. on 04/23/2017
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"I trust them"
Always reliable, accommodating and trustworthy service
Vehicle: Honda CR-V
Service Date: 04/20/2017
Review Created: 04/23/2017 04:28 AM
BRUCE C. on 04/21/2017
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"Excellent Local Vehicle Service"
Only needed SMOG check this time, but have used Jack and his crew for years for all manner of service and advice. They are always courteous and very efficient... I recommend them highly.
Vehicle: Honda Civic
Service Date: 04/19/2017
Review Created: 04/21/2017 06:47 AM
Sharon M. on 04/21/2017
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Sharon said this business was quick. They were able to take her vehicle on short notice. The staff was very friendly.
Vehicle: Honda Accord
Category: Service
Service Date: 04/18/2017
Review Created: 04/21/2017
This review was collected via phone interview by Customer Research Inc.
Mitch M. on 04/21/2017
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Mitch said this business was good.
Vehicle: Chevrolet Astro
Category: Service
Service Date: 04/18/2017
Review Created: 04/21/2017
This review was collected via phone interview by Customer Research Inc.
SUCHITRA D. on 04/19/2017
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"Friendly & Courteous Service "
Helpful and honest, they treat customers fairly and they are nice people to deal with.
Vehicle: BMW 325xi
Service Date: 04/18/2017
Review Created: 04/19/2017 10:59 PM
Micheal B. on 04/19/2017
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Michael said this business was helpful and informative. They talked him through every step.
Vehicle: Nissan Altima
Category: Service
Service Date: 03/29/2017
Review Created: 04/19/2017
This review was collected via phone interview by Customer Research Inc.
FRANKLIN L. on 04/15/2017
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"`Office & technician are very nice, prompt and accomodation & price is reasonable."
Services are excellent and staff are very friendly and they did a good job on all of my 3 cars.
Vehicle: Toyota Venza
Service Date: 04/14/2017
Review Created: 04/15/2017 08:37 PM
jack M. at Castro Valley Union 76 responded on 04/19/2017

Thank you very much for your review and comments we all appreciate it.

SHARON J. on 04/15/2017
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"Honesty"
Great place for car repair totally stand by their work
Vehicle: Hyundai Santa Fe
Service Date: 03/30/2017
Review Created: 04/15/2017 06:49 AM
CHRIS A. on 04/09/2017
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"Full service shop disguised as a gas station. "
I was referred by a neighbor who happenes to be a specialty auto technician. Happy to say he was right. Good service, knowledgable technicians and fair prices. Nice to have a shop I can trust.
Vehicle: Audi TT
Service Date: 04/07/2017
Review Created: 04/09/2017 09:04 PM
Monir A. on 04/08/2017
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Monir said this business is the best.
Vehicle: Mercedes-Benz CLS500
Category: Service
Service Date: 04/05/2017
Review Created: 04/08/2017
This review was collected via phone interview by Customer Research Inc.
Janki M. on 04/07/2017
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Janki said this business did a wonderful job on her service. The employees have good personalities and are both very warm and welcoming. She was happy with her experience and she would absolutely recommend them.
Vehicle: Lexus LS 460
Category: Service
Service Date: 04/04/2017
Review Created: 04/07/2017
This review was collected via phone interview by Customer Research Inc.
Norma D. on 04/06/2017
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Norma said this business was the only one that could perform a light and brake inspection.
Vehicle: Toyota Corolla
Category: Service
Service Date: 04/03/2017
Review Created: 04/06/2017
This review was collected via phone interview by Customer Research Inc.
BARBARA N. on 03/31/2017
Recommended badge inactive Recommended
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"Recent Car service at Castro Valley Union 76"
I have been going to Castro Valley Union 76 for 30 years because I totally trust that they will perform expert service on my car and they didn't disappoint this time. My 2004 Saturn still runs like a brand new car. Thank you Castro Valley 76. See you next service time.
Vehicle: Saturn Ion 2
Service Date: 03/29/2017
Review Created: 03/31/2017 01:32 PM
Matthew C. on 03/30/2017
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Matthew said this business did a good job. He did not have any complaints or issues. The service was timely.
Vehicle: Dodge Durango
Category: Service
Service Date: 03/28/2017
Review Created: 03/30/2017
This review was collected via phone interview by Customer Research Inc.
Joseph L. on 03/28/2017
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Joseph said this business did good work, and he is happy with their service. They did a good job and they were very courteous.
Vehicle: Ford Explorer
Category: Service
Service Date: 03/15/2017
Review Created: 03/28/2017
This review was collected via phone interview by Customer Research Inc.
Joshua W. on 03/28/2017
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Joshua said there was a miscommunication between him and the business. When they told him 45 minutes, he thought it would be done in 45 minutes not that they would start in 45 minutes. It was the most expensive smog check he has ever had. He was disappointed with them and he would not recommend them to others.
Vehicle: GMC Suburban
Category: Service
Service Date: 03/15/2017
Review Created: 03/28/2017
This review was collected via phone interview by Customer Research Inc.
jack M. at Castro Valley Union 76 responded on 03/30/2017

Joshua sorry to hear that you had a misunderstanding with our business we will be more carefull about that next time with our customers. The price for smog was given to you before we started the smog on estimate you signed. This is our regular price for long time. Thanks for your business

CY N. on 03/23/2017
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"Long time custumer"
Always great service. I don't go anywhere else.
Vehicle: Toyota Prius V
Service Date: 03/21/2017
Review Created: 03/23/2017 03:02 AM
JUDY V. on 03/16/2017
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"Tire repair"
One tire had 2 nails in it. The tire was fixed and put back on the car in a very reasonable amount of time. Service was great as usual.
Vehicle: Toyota Camry
Service Date: 03/14/2017
Review Created: 03/16/2017 10:15 AM
SHARON J. on 03/15/2017
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"Great service"
Jay and Jack are the best
Vehicle: Hyundai Santa Fe
Service Date: 03/13/2017
Review Created: 03/15/2017 05:49 AM
Todd B. on 03/15/2017
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Todd said this business was the best and they were timely.
Vehicle: Ford Mustang
Category: Service
Service Date: 03/13/2017
Review Created: 03/15/2017
This review was collected via phone interview by Customer Research Inc.
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