Reviews
AS
Ambali S.
Stockton, CA
Toyota Sienna
Verified
Ambali said they do a good job and he likes them.
Recommended
This review was collected via phone interview by Customer Research Inc.
MB
Mamta B.
Castro Valley, CA
Toyota Prius
Verified
Mamta said she was in need of an oil change but didn't have much time and the business was still able to get it done for her.
Recommended
This review was collected via phone interview by Customer Research Inc.
DL
Darin L.
Castro Valley, CA
Subaru Impreza Sedan
Verified
Darin said the service was pretty quick, with no hassles.
Recommended
This review was collected via phone interview by Customer Research Inc.
JW
James W.
Castro Valley, CA
Ford Pickup
Verified
James said he was charged $170 to find out with the problem was even though he told him what was wrong. He did take $50 off after he complained about it, which he really appreciated. He thinks everyone is great at the facility and his vehicle is fixed and he's very happy with the outcome.
Recommended
This review was collected via phone interview by Customer Research Inc.
BR
Brittany R.
Clovis, CA
Suzuki SX4
Verified
Brittany said she was really happy with the service.
Recommended
This review was collected via phone interview by Customer Research Inc.
LM
Linda M.
San Leandro, CA
Toyota Sienna
Verified
Linda said she was not the one who took the vehicle in for service it was her husband. She said her husband told her that he was very pleased and if they ever need service again he would takes his vehicle back to the business. He was confident with the level of professionalism the staff had. . At the business the gentleman he dealt with fixed all the issues and her husband really liked the job. He said he would return.
Recommended
This review was collected via phone interview by Customer Research Inc.
JR
John R.
Hayward, CA
Toyota Camry
Verified
John said the business was friendly family and the service was great.
Recommended
This review was collected via phone interview by Customer Research Inc.
JC
Janet C.
Castro Valley, CA
Nissan Sentra
Verified
Janet said the staff are very courteous. The service is fast and fantastic.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Leena P.
Hayward, CA
Honda Odyssey
Verified
Leena said the business provided good customer service. They had a quick turn around time.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Irene R.
Oakland, CA
Chevrolet Cruze
Verified
Irene said the service is good and she trusts the business.
Recommended
This review was collected via phone interview by Customer Research Inc.
JV
JUDY V.
Castro Valley, CA
Dodge Durango
Verified
Oil change and brakes
Everything was done as it had been explained and it was done on time as promised.
Recommended
Verified Customer
Sunnyvale, CA
BMW 3 Series
Verified
Car Repairs
Initially, not good or pleasant reception upon entering the establishment. Later spoke with a very professional and patient technician by name Chris, gave me confidence to leave my vehicle. When called to check status, was actually "yelled at" by desk personnel in not understanding additional cost from original quote!! Not anxious to return visit as result.....condescending to women it seems. Therefore skepticism abounds in honesty of repair.....
MR
MARIA R.
San Leandro, CA
Nissan Quest
Verified
Great service!
Always a great service with friendly and knowledgeable staff. They always explain the reason for any service which make me feel confident that any type of recommended car service is necessary.
Recommended
DS
Dale S.
Livermore, CA
Ford F-150
Verified
Dale said this business provides good service, they are very timely, and he appreciates them.
Recommended
This review was collected via phone interview by Customer Research Inc.
DF
Delores F.
Oakland, CA
Lexus RX 330
Verified
Delores said the business is the best in terms of service. She has always been pleased. Whenever she questions anything, they are willing to look at it. Both Jay and Jack are very polite and she appreciates that. They are great.
Recommended
This review was collected via phone interview by Customer Research Inc.
SM
Selby M.
Oakland, CA
Toyota Tacoma
Verified
Selby said the staff provides good service, and they are all very nice.
Recommended
This review was collected via phone interview by Customer Research Inc.
PB
Patrick B.
Castro Valley, CA
Toyota Camry
Verified
Patrick said this business provided good service.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Frank T.
Castro Valley, CA
Dodge Caravan
Verified
Frank said that the business has always been very good and has never let him down.
Recommended
This review was collected via phone interview by Customer Research Inc.
RV
Ralph V.
Castro Valley, CA
Cadillac Eldorado
Verified
Ralph said he had no problems as everything went smoothly.
Recommended
This review was collected via phone interview by Customer Research Inc.
DL
DOROTHY L.
Dublin, CA
Toyota Celica
Verified
Great Place to Go!
Every time I have issues with my car I bring it to Castro Valley Union 76. They are always super friendly and they are honest. I’ll keep coming back.
Recommended