Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

973 Reviews

98% Would Recommend
Latest Review about 1 hour ago

Reviews


Verified Customer
Daly City, CA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018
Great customer services
Super fast very professional highly recommend

JS
JOEL S.
San Leandro, CA
Dodge Dakota
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018
Great shop!
Excellent service!
jack M. from Castro Valley Union 76 responded on 09/19/2018

Thank you for your business


Verified Customer
Castro Valley, CA
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018
Quick Service
My smog check was done in 25 minutes as promised. Friendly people.

JM
JAGDISH M.
Fremont, CA
Lexus SC 430
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018
Great service
Very nice people and great service I have been using them for last 20 yrs.

NK
NADER K.
Castro Valley, CA
Ford RV Cutaway
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018
Best mechanic in town
Always courteous and work is professional

CL
Cindy L.
Castro Valley, CA
Toyota Avalon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Cindy said the staff was professional, and efficient.
This review was collected via phone interview by Customer Research Inc.
jack M. from Castro Valley Union 76 responded on 09/17/2018

Thanks for your business we appreciate it
Jack and Jay


BM
Beverly M.
Castro Valley, CA
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Beverly said she has used this business for service for 26 years and they are excellent .
This review was collected via phone interview by Customer Research Inc.

JL
JOYCE L.
Stockton, CA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2018
Quick in and out.
Very good customer service and service.
jack M. from Castro Valley Union 76 responded on 09/09/2018

Thanks for your business


DD
Dionte D.
Castro Valley, CA
INFINITI Q50
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/06/2018 Category: Service
Dionte said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
jack M. from Castro Valley Union 76 responded on 09/07/2018

Thank you for your business


JH
JAMES H.
Castro Valley, CA
Kia Optima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018
Last honest station
Jack & Jay always treat me as family & interact with their customers the same way.
They are honest which is unusual in today's
service businesses . JCHmd
jack M. from Castro Valley Union 76 responded on 09/05/2018

Thank you for your kind words
Jack


TW
TONI W.
Castro Valley, CA
Ford RV Cutaway
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018
Trusted mechanic and smog station
A friend who is a mechanic recommended them. I am so pleased to have a repair shop in town that I trust to take my vehicles. My friends take their cars there too.
jack M. from Castro Valley Union 76 responded on 09/05/2018

Thank you for your business we appreciate it.
Jack


KM
KERRY M.
Castro Valley, CA
Lexus SC 430
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2018
Smog Cert
Fast and efficient

BF
BRAD F.
Castro Valley, CA
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018
Professional and prompt.
We've been going there for several years, each time they do a great job. We'll keep coming back.

JS
Jane S.
San Lorenzo, CA
Ford Expedition
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Jane said the employees were really nice. They provided trustworthy service. They provided good service.
This review was collected via phone interview by Customer Research Inc.
jack M. from Castro Valley Union 76 responded on 08/30/2018

Thank you for your business we appreciate the work.


JM
James M.
Castro Valley, CA
Nissan Frontier
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
James said that the employee who worked with him was very kind and made everything so easy. He was very helpful and provided great customer service .
This review was collected via phone interview by Customer Research Inc.
jack M. from Castro Valley Union 76 responded on 08/25/2018

Thanks for business we appreciate it


OG
Oscar G.
Oakland, CA
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Oscar said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.
jack M. from Castro Valley Union 76 responded on 08/20/2018

Thank you for your business


RF
Rika F.
Richmond, CA
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Rika said the staff were really nice. He didn't get his vehicle serviced there but Jack helped him out.
This review was collected via phone interview by Customer Research Inc.
jack M. from Castro Valley Union 76 responded on 08/20/2018

Thanks for your kind words


SS
Steve S.
Castro Valley, CA
Toyota Pickup
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/15/2018 Category: Service
Steve said his experience with this business was average, but he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.
jack M. from Castro Valley Union 76 responded on 08/16/2018

Thank you for your business we appreciate it.


KM
Karen M.
Castro Valley, CA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018
Great service
Jack and his son are always welcoming. I take my Saturn sky in for smogging without an appt. and they take me in every time without question.

SS
Simone S.
Castro Valley, CA
Saturn VUE
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/11/2018 Category: Service
Simone said she really liked the staff at this facility. They are very nice. They kept her updated but she stated she felt it was their job to talk to the insurance company, and she had to do it.
This review was collected via phone interview by Customer Research Inc.