Thank you for your kind words, we all appreciate the business
Jack and staff
We are so sorry about the entire situation. No excuses but just to let you know that I had to suddenly leave cecause my brother in law was critical and i had to fly at 2:30 pm to India and my main technician had mothers funeral, being short handed caused us to be more busy. We will make it up next time. please accept our sincere apologies.
Thank you for your business we all appreciate the work at Castro Valley 76
If you have a hybrid vehicle, do NOT bring your vehicle here for a transmission fluid change. Definitely not returning. 0 stars if possible.
According to you we overfilled your Prius with excess transmission fluid, you took the vehicle to some other shop and got it corrected, our Napa warranty reimbursed you for the expense you went through, we provided you the best we could do since you live far away, we appreciate the business. Thank you