Sorry to hear that Mr Pat that you are unhappy with our service, we do charge the same for oil change to anybody coming to us from last 2 yrs, we have not changed our price. We offered you to check brakes when you picked up the vehicle and you mentioned that it is ok. We did not check your brakes we apologies for that. Also did not charge you to check your battery and installed it with no labor charge. Thanks for business may be we can do better next time.
Sorry for the inconveniece sometimes when we get phone calls specially from cellular it is not clear, we do not hang up on any customers specially if they want estimate for any repairs
When in fact the real problem was my alinement and bearings. So be careful
Vehicle having multiple problems and very poorerly maintained finding a problem you have to start with basics and go from there. Informed customer few times, the problem was explained to the comsumer