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Dublin Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(5,245 Reviews)
62

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
103
Total ReScores
4.7
ReScore Average
62
Net Promoter Score ®

Business Details

About

Dublin Hyundai is located in Dublin, CA, serving the Bay Area with a smile! We are equipped to handle all of your vehicle needs, from routine oil changes to major engine repair. Call us today to schedule a service appointment. Dublin Hyundai is located in Dublin, CA, serving the Bay Area with a smile! We are equipped to handle all of your vehicle needs, from routine oil changes to major engine repair. Call us today to schedule a service appointment.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(925) 241-7640

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Pacific Time (Us & Canada)
6015 Scarlett Court Dublin, CA 94568
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(5,245 Reviews)

AT
gravatar
Alexander T.
Danville, CA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
07/03/2014
verified customerVerified Customer
Category: Service
Great Service Dept, Terrible Sales Dept.
We've purchased several vehicles from Dublin Hyundai. Each time we were promised that they would expedite the process, but it still took many hours to do the paperwork for a simple, cash, sale. The last purchase was a used car, about which we were given patently untrue information. Such a shame, as we will never purchase another car from them. On the flip side of that is the service department, which is friendly, efficient and has a staff that goes our of their way to make customers happy. Five stars for service, but zero stars for the sales department and, since most people are going to a dealership to buy a car, I can only give two stars.
Not Recommended
LOUIS R., Service Manager from Dublin Hyundai responded on 07/03/2014 04:07 PM

I'm sorry to hear how our sales department had handle your vehicle purchase. We have hired a customer relations manager to identify and address our sales process issues. I'm confident that the process issue that had been happening in the past shall be resolved. We are working very hard to be the best dealership from sales, service and parts. We will earn your five star review. Thank you for the honesty and feed back, it is greatly appreciated.

Louis Rodriguez
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