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Dublin Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(5,245 Reviews)
62

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
103
Total ReScores
4.7
ReScore Average
62
Net Promoter Score ®

Business Details

About

Dublin Hyundai is located in Dublin, CA, serving the Bay Area with a smile! We are equipped to handle all of your vehicle needs, from routine oil changes to major engine repair. Call us today to schedule a service appointment. Dublin Hyundai is located in Dublin, CA, serving the Bay Area with a smile! We are equipped to handle all of your vehicle needs, from routine oil changes to major engine repair. Call us today to schedule a service appointment.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(925) 241-7640

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Pacific Time (Us & Canada)
6015 Scarlett Court Dublin, CA 94568
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(5,245 Reviews)

Verified Customer
Fremont, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/03/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
waiting 2 hour for a oil change
waiting 2 hour for a oil change
Not Recommended
LOUIS R., Service Manager from Dublin Hyundai responded on 02/04/2015 03:44 PM

Thank you for taking the time to write your review. We appreciate your business and feedback. Unfortunately the day of your recent service visit we were very busy as the service advisor informed you that the wait time would be 2 hours which we where 5 minutes late. i assure you that your next service visit will be 1 hour or less for an oil and filter change. We look forward to your next service visit. If you have any future concern, please feel free to contact me directly at (925)404-0341.  

Louis Rodriguez
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.