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Eastern Shore Hyundai

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,134 Reviews)
77
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Score Details

5 stars
83%
4 stars
9%
3 stars
3%
2 stars
1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5
90
Total ReScores™
4.7
ReScore™ Average
77
Net Promoter Score ®

Business Details

About

Eastern Shore Hyundai is located in Daphne, AL between Mobile, Alabama and Pensacola, Florida. Our dealership was built with the Customer in mind. Call us today to set up you next service appointment. We look forward to seeing you soon! Eastern Shore Hyundai is located in Daphne, AL between Mobile, Alabama and Pensacola, Florida. Our dealership was built with the Customer in mind. Call us today to set up you next service appointment. We look forward to seeing you soon!

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(251) 626-6363
Open
Business Hours

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
7:00 AM - 4:00 PM
Sun
closed
* Central Time (US & Canada)
29736 Frederick Boulevard Daphne, AL 36526
Get Directions
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,134 Reviews)
Write a Review
Recent Reviews
LM
gravatar
Laura M.
Atmore, AL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/29/2022
1
Category: Service
Waited 0ver 3 hours and was charged $600 for Labor which actually took 2 hours
I took my Hyundai 2014 in today for service. I was promptly greeted by Cindy and my car went back right away. I was never told my text messages would update me on the status of my vehicle ( #1). So I did not answer right away. When I did, they found 6-7 things they wanted to do to my vehicle which I promptly replied DECLINE- they even told me I had no tread on 4 of my tires and I stopped at my tire dealer on the way home and he said they were absolutely fine. I had over 30,000 miles left on them. When I only replied accept to the problem I came in with, they told me it would take almost 3 hours service. I had already been there 1.5 hours before they even started to work on it. Ended up costing me a whooping $600 for SERVICE which only took them less than 2 hours because I waited 1.5 before they even started, and the two parts were $86.32. So my bill when I left 3 hours after I got there was 732.00. I will never return to this dealership for any type of service on my vehicle. I am sorry, but $600 for 2 hours of labor is absolutely insane.
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