Review for Eastside Automotive & Tire
Soraya T. on 05/05/2016
Soraya said she received a Groupon for two full oil change services. The first time she had a full inspection and this second visit they told her they only do the inspection the first time. He did tell her she needed a few services. The customer service skills were not that great. They also did not notice her tire was low.
Vehicle: Toyota Corolla
Service Date: 04/28/2016
Review Created: 05/05/2016
This review was collected via phone interview by Customer Research Inc.
Team Eastside A. at Eastside Automotive & Tire responded on 05/09/2016
I believe there was a miscomunication. I am the only person that runs the front counter and i have never told anyone we do not do inspections on group ons. We inspect the vehicle everytime we see it. If we missed a tire i apologize.