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Elgin Hyundai

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(3,750 Reviews)
75
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
149
Total ReScores
4.7
ReScore Average
75
Net Promoter Score ®

Business Details

About

Elgin Hyundai is staffed with expert technicians who provide quality Hyundai repair and maintenance. Elgin Hyundai is staffed with expert technicians who provide quality Hyundai repair and maintenance.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(847) 888-8222

Business Hours

Mon
7:00 AM - 9:00 PM
Tue
7:00 AM - 9:00 PM
Wed
7:00 AM - 9:00 PM
Thu
7:00 AM - 9:00 PM
Fri
7:00 AM - 9:00 PM
Sat
8:00 AM - 4:30 PM
Sun
closed
* Central Time (US & Canada)
1200 E. Chicago Street Elgin, IL 60120
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(3,750 Reviews)

JM
gravatar
JOHN M.
Gilberts, IL
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
01/09/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Don't go for service
Had a great buying experience but service department not good. Terrible parking. Very crammed dealership. Dealer could not commit to work that they promised and had me waiting much longer than expected only to find they did Hal of the work! What dealer turns down work? Elgin Hyundai does.
Not Recommended
JOSEPH B., Service & Parts Director from Elgin Hyundai responded on 01/10/2014 07:50 AM

I contacted John immediately to offer an apology and gain more understanding about this service that did not meet his or my expectations. John has been a customer of ours since mid 2012 and and to this point we have provided him the service that he expects. I value all of our customers and their all feedback positive or negative, these are the tools we need to continuously improve and offer the highest level of customer service. Thank you John taking my call and the time, to talk with me about your experience.

Joe Ballin
Service Manager
Elgin Hyundai
847-888-8222
847-741-9275 Fax
jballin@blautogroup.com
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