The staff at Elgin Hyundai went above and beyond to ensure that my satisfaction met. As soon as I arrived they attended to me and even had a loaner vehicle gased up and waiting.

Recommended

Original Review

03/10/2014

Service Type: Repair

Category: Service

Horriable experience

When I call this dealer they always are too busy to assist me, however when i go there the employees are just sitting around or joking with one another. Not to mention the horrible attitudes that they have there is only one advisor that assist me properly.

Not Recommended

JOSEPH B., Service & Parts Director from Elgin Hyundai responded on 04/22/2014 02:17 PM

Nancy, I'm here to help! I've tried to reach out to you with no luck my goal is 100% satisfaction just give me the opportunity to help.

Joe Ballin
Service Manager
Elgin Hyundai
847-888-8222
847-741-9275 Fax
jballin@blautogroup.com

JOSEPH B., Service & Parts Director from Elgin Hyundai responded on 05/09/2014 10:53 AM

Nothing makes me more proud as a service manager than when I see our customers expectations not only met but, surpassed. Thanks for the review.

Joe Ballin
Service Manager
Elgin Hyundai
847-888-8222
847-741-9275 Fax
jballin@blautogroup.com

View all Reviews

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