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Elgin Hyundai

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(3,750 Reviews)
75
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
149
Total ReScores
4.7
ReScore Average
75
Net Promoter Score ®

Business Details

About

Elgin Hyundai is staffed with expert technicians who provide quality Hyundai repair and maintenance. Elgin Hyundai is staffed with expert technicians who provide quality Hyundai repair and maintenance.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(847) 888-8222

Business Hours

Mon
7:00 AM - 9:00 PM
Tue
7:00 AM - 9:00 PM
Wed
7:00 AM - 9:00 PM
Thu
7:00 AM - 9:00 PM
Fri
7:00 AM - 9:00 PM
Sat
8:00 AM - 4:30 PM
Sun
closed
* Central Time (US & Canada)
1200 E. Chicago Street Elgin, IL 60120
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(3,750 Reviews)

JH
gravatar
Jason H.
Cordova, IL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/03/2024
0
Category: Service
UNWANTED ADD-ON DEALERSHIP
Their website shows the price of their "Hyundai Certified Pre-Owned" vehicles. At the bottom is says said “not including tax, title, and doc fee of $358.03”. That's pretty standard. I called ahead to make sure Certified Pre-owned meant what it said and that it was included. They confirmed it was. Also asked if there was any added warranties/expenses; as some shady dealerships have a tendency to try to legally steal, using that method. The assured me that the price was the price, plus the 3 standard items. (Tax, title/license, doc fee).
Tried to do a deal...Purchase agreement came back with this car at its listed price, a $2K upcharge for some paint protectant thing, and something like $2800 for the Hyundai Certified Warranty that was "included". Final price was nearly $8000 more than the list price.... On a three year old car with 55k miles. Not only did I drive 3 hours one way, but they also wasted several hours of our lives holding us there. I don't understand how they sell a single used vehicle, using these tactics.
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