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Elmer's Brighton Garage

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,041 Reviews)
98
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Business Details

About

Elmer's Brighton Garage has been providing customers in the Rochester, NY 14618 area with high-quality automotive maintenance and repair services since 1932. Our experienced mechanics will get your vehicle up and running again, and we'll keep it in top operating condition.

We provide a range of services, including General Services,
Elmer's Brighton Garage has been providing customers in the Rochester, NY 14618 area with high-quality automotive maintenance and repair services since 1932. Our experienced mechanics will get your vehicle up and running again, and we'll keep it in top operating condition.

We provide a range of services, including General Services, Car & Truck Care, Inspections and Emissions, Undercar Services, Brakes, Tires, Engine & Transmission, Engine Maintenance, Transmission Services, 4x4 Services, Heating and Cooling Services, Electrical Services, Electronic Services, Miscellaneous Services, Domestic Cars & Trucks, Import Cars & Trucks, Towing, Towing & Recovery and Quick Lube Services. We're proud of our great mechanics, who have years of experience working on many different types of vehicles. They have the knowledge required to diagnose your problems, and to find affordable solutions to get you back on the road quickly.
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Categories
Auto Repair, Transmission Repair, Oil Change
Contact
(585) 244-1616

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (US & Canada)
1848 Monroe Ave Rochester, NY 14618-1922
Elmer's Brighton Garage's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,041 Reviews)

JK
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JIM K.
Rochester, NY
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/01/2016
verified customerVerified Customer
Generally fine, but...
...they returned our always-new-smelling car stinking of cigarette smoke, and we're not happy about that.

Otherwise, this visit was fine. I was greeted enthusiastically by John Nicastro, the owner, who went out of his way to express his gratitude for the business. Even though the shop was busy, they handled our work efficiently.

This visit was prompted by a Check Engine eruption of dashboard lights that was traced to a failed air/fuel ratio sensor. The replacement part (Denso 234-9050) was billed at $284.40 and replaced at the cost of a full hour's service (in addition to the diagnostic time); both costs seem too high for this part/service. The part can be bought for $115 on Amazon, and while I fully expect a part like this to cost more from a local source, delivered on demand, a 2.5x increase seems excessive.

This call also included a 60,000 mile service and rebuilding the brakes, both of which were completed well and at a reasonable cost.
Recommended
John N. from Elmer's Brighton Garage responded on 12/06/2016 09:46 AM

Thank you for your prompt review,this helps deal with situations as they arise . Chris on the front desk has personally called and apologized for lapse in protocol that allowed your van to leave with Any odor. This has been dealt with at a shop meeting .  Pricing betwee internet & local suppliers was also discussed. Once again thank you for your input ! C.

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