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Emerald Automotive and Tire

Average Score
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(268 Reviews)
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5
Original Review
Overall Rating 1.7/5Overall Rating 1.7/5Overall Rating 1.7/5Overall Rating 1.7/5Overall Rating 1.7/5
3
Total ReScores
2.7
ReScore Average

Business Details

Categories
Contact
(440) 946-3505

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
9:00 AM - 3:00 PM
Sun
closed
* Eastern Time (US & Canada)
34880 Vine Street Eastlake, OH 44095
Emerald Automotive and Tire's Reviews
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(268 Reviews)

AP
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Albert P.
Mentor, OH
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/26/2017
Liar & Theif...STAY AWAY!
This is the Concord location. Went in for service because our daughter had used them and they were familiar with her car. They called and said everything was fixed. Twenty minutes later they called and said they found additional problems and Cam position sensor and crank position sensor needed replaced. We okayed the repair. Then they called and stated it was in need of an additional $1200 in repairs. We picked the car up and took to Hyundai. After extensive testing they determined that the cam sensor that was replaced was defective. We took the part back to Emerald and Kevin tested the part and claimed it was not defective. We got Hyundai service on the phone and they explained that it was a bad signal that could only be detected with a scope. Kevin was making low comments about the dealers ineptness...a total show of no class. He said he would put the [part back on and show us that it was good. Hyundai found that they could get the check engine light off but it would come back on the next day. That is, until they replaced the defective sensor. Oh, and Kevin charged us $266 for a part that cost $101. He claimed his part was superior to the dealer part. We will be going to court over this. They do not honor their warranty, just overcharge and lie.
Not Recommended
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