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SureCritic / Emerald Automotive and Tire
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Emerald Automotive and Tire

Average Score
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(268 Reviews)
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Score Details

5 stars
66%
4 stars
16%
3 stars
5%
2 stars
4%
1 star
7%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5
Original Review
Overall Rating 1.7/5Overall Rating 1.7/5Overall Rating 1.7/5Overall Rating 1.7/5Overall Rating 1.7/5
3
Total ReScores™
2.7
ReScore™ Average

Business Details

Categories
Contact
(440) 946-3505
Closed
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
9:00 AM - 3:00 PM
Sun
closed
* Eastern Time (Us & Canada)
34880 Vine Street Eastlake, OH 44095
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Emerald Automotive and Tire's Reviews
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(268 Reviews)
Write a Review
Recent Reviews
KT
gravatar
Kisha T.
Cleveland, OH
Saturn Vue
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/03/2013
verified customerVerified Customer
It was just okay
I was charged for my purchase when all along I knew I prepaid for the service. I was promised a 15 buck refund, which has yet to post to my account. I was supposed to get a tire rotation, but that did't happen. I was also told that I needed rotors, but when I got them replaced at another establishment my old ones were still in good condition.
Not Recommended
Brian L. from Emerald Automotive and Tire responded on 09/04/2013 05:35 AM

Kisha, Again We Are Very Sorry You Visit Did Not Meet Your Expectations. As I Informed You A Refund Was Given To You It May Take 7 Business Days To Get According To The Credit Company. Our Newest Employee Has Been Retrained On How To Accept Living Social Deals And Assure You This Will Not Happen Again. AS Far As A Tire Rotation If You Do Not Tell Us At Check In You Want A Tire Rotation We Will Not Do One, We Do Not Do Work Not Approved By The Customer First. And As Far As The Rotors We Suggested Brake Pads And Rotors Due To Low Brake Pad Material. Why Would Another Place Replace Your Rotors If They Were In Good Shape? Again Sorry For Any Confusion. And We Look Forward To Sevicing Your Vehicle Again

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