Euro Spec, Inc.


Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

192 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
96% Would Recommend
Latest Review 3 months ago

Roberta J. on 06/20/2017
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"Best customer service"
5 stars
Service Date: 06/20/2017
Review Created: 06/20/2017 12:25 PM
Therese S. on 03/28/2015
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Therese said this business worked quickly and she found them reliable. She has used them for years.
Vehicle: BMW 335i
Category: Service
Service Date: 03/16/2015
Review Created: 03/28/2015
This review was collected via phone interview by Customer Research Inc.
Roger B. on 03/27/2015
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Roger said this business was really good.
Vehicle: BMW Z3
Category: Service
Service Date: 03/05/2015
Review Created: 03/27/2015
This review was collected via phone interview by Customer Research Inc.
Zachary P. on 03/24/2015
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Zachary said every time he goes there the employees are always friendly. The service is done well and in a timely manner.
Vehicle: Volkswagen GTI
Category: Service
Service Date: 02/27/2015
Review Created: 03/24/2015
This review was collected via phone interview by Customer Research Inc.
Carl M. on 03/23/2015
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Carl said that this business did a great job on his vehicle and that he would recommend them. He said that they were courteous and professional.
Vehicle: BMW 325i
Category: Service
Service Date: 03/10/2015
Review Created: 03/23/2015
This review was collected via phone interview by Customer Research Inc.
Maurice F. on 03/16/2015
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"Everyone was very friendly "
Just moved to Jacksonville and was looking for a Mechanic. The Customer service was great and the people were very nice from the sweet lady Whitney that helped me at the front desk, and Miles to name a couple. They were very informative about what my car needed and what was necessary at the time. Looking forward to going again to get more work done on my Vehicle. Thank you Euro Spec!
Vehicle: Audi A6
Service Date: 03/16/2015
Review Created: 03/16/2015 07:30 PM
Amir C. on 03/14/2015
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"they are doo everything to help you "
They are going above and beyond to get the job done
And they are keep you inform old way
a gene for good job ,
Thank you
Vehicle: Volkswagen Tiguan
Service Date: 03/09/2015
Review Created: 03/14/2015 03:58 AM
Jeff B. on 03/11/2015
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Jeff said the business was forthcoming, communicated everything he asked for and he did not have any problems with them.
Vehicle: Audi Allroad
Category: Service
Service Date: 03/09/2015
Review Created: 03/11/2015
This review was collected via phone interview by Customer Research Inc.
Ed F. on 03/10/2015
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"Knowledge & friendliness"
I think they are experienced in all phases of car repair & updates.
Vehicle: BMW 135i
Service Date: 02/19/2015
Review Created: 03/10/2015 07:15 AM
Brad H. on 03/10/2015
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"new clutch"
They always get the repairs done right. Even with difficult to find parts.
Vehicle: Porsche 928
Service Date: 03/09/2015
Review Created: 03/10/2015 02:53 AM
Micheal M. on 02/28/2015
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"Great Service"
Highly recommended for service and repairs for your German vehicle.
Vehicle: Audi S5
Service Date: 02/09/2015
Review Created: 02/28/2015 02:35 AM
Sarah V. on 02/26/2015
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Sarah said the service this business provided was great. The price they quoted was lower than the price it ended up being because there were things came up which did not get diagnosed before.
Vehicle: Volkswagen Jetta
Category: Service
Service Date: 02/20/2015
Review Created: 02/26/2015
This review was collected via phone interview by Customer Research Inc.
Amanda W. on 02/26/2015
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Amanda said the business could not fix her vehicle and she had to take it to the dealership.
Vehicle: Volkswagen Jetta
Category: Service
Service Date: 02/25/2015
Review Created: 02/26/2015
This review was collected via phone interview by Customer Research Inc.
Paul B. on 02/25/2015
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Paul said he was very pleased with the work they did.
Vehicle: Porsche Boxster
Category: Service
Service Date: 02/04/2015
Review Created: 02/25/2015
This review was collected via phone interview by Customer Research Inc.
Theresa W. on 02/25/2015
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Theresa said everything about her experience was great.
Vehicle: Mercedes-Benz S430
Category: Service
Service Date: 02/12/2015
Review Created: 02/25/2015
This review was collected via phone interview by Customer Research Inc.
Danny M. on 02/21/2015
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Danny said the service was really good.
Vehicle: BMW 328i
Category: Service
Service Date: 02/18/2015
Review Created: 02/21/2015
This review was collected via phone interview by Customer Research Inc.
requita n. on 02/16/2015
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"wonderful service"
The workers are wonderful. The company is amazing and well ran. Its great to know that there are mechanics out there that you can trust.
Service Date: 02/16/2015
Review Created: 02/16/2015 02:06 PM
Jamillia H. ReScore Review on 02/21/2015
ReScore
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Original
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great management"
I had a concern following services that was done at the shop and the manager Ryan addressed my concerns in a timely fashion. I will be visiting this shop again for any future repairs.
Vehicle: Mercedes-Benz C230
Service Date: 02/13/2015
Review Created: 02/16/2015 05:52 AM

Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"customer service not so great!"
Before visiting this location on 2/13/15, I had spoken to Miles about the service I needed to have done. He gave me an estimate of $278. When I got to the shop on 2/13/15, we spoke again about replacing two cam magnets. He let me know that he would find out which two needed to be replaced and he would give me call with an estimated time my car would be ready for pick up. OHHH and that they were going to wash my car. Well when I went to pick up my car, he replaced 4 cam magnets instead of the two I originally agreed on and he did not call and get my permission to do the other two. My bill ended up being $636 instead of $278, and my car was not washed plus he never called to tell me my car was ready; I had to call him. I was very annoyed when I left that day because you do not treat people that way. If the service was going to be more than what we originally talked about he should have contacted me before doing the work. I do not think I will be visiting this location again!
Vehicle: Mercedes-Benz C230
Service Date: 02/13/2015
Review Created: 02/16/2015 05:52 AM
Euro Spec T. at Euro Spec, Inc. responded on 02/17/2015

Jamillia,
We are sorry for the miscommunication on our part. We will see you next week to resolve this issue. Thank you for understanding.
Best Regards,
Ryan Merchan

Ed F. on 02/06/2015
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"2010 BMW 135i"
First time using them. Very comfortable that they know what they're doing. Will trust them with more maintenance.
Vehicle: BMW 135i
Service Date: 02/06/2015
Review Created: 02/06/2015 08:27 PM
Marty J. on 02/04/2015
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"excellent timely service"
our Volvo broke down on our way home; the Eurospec mechanics took care of it that day; we really appreciate the superior service! Thank you!
Vehicle: Volvo S70
Service Date: 02/02/2015
Review Created: 02/04/2015 11:04 AM
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