Review for European Collision Center
Jimmy X. on 11/14/2011
Jimmy said everything regarding the quality of the repair service was very good, except for a few minor issues. The workmanship went above and beyond his expectations, and he doesn't have any complaints. The more important parts of the repair service, including the paint service, and the alignment of the door repair was performed very well. However, the minor issues like the loose door handle and the weather strip lining needs to be fixed. When he brought up the issues, the representatives were great, very accommodating. As a result of parts and shipping, he is waiting for a courtesy phone call when the parts arrive to complete the minor issues on his vehicle. His repair service was completed in a very timely fashion. He did not need any phone calls for any updated information, because they had his vehicle for a less than a week. The representatives were very kind, very good.
Review Created: 11/14/2011
This review was collected via phone interview by Customer Research Inc.