business image

Fairfax Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(6,048 Reviews)
78

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
Original Review
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
198
Total ReScores
4.4
ReScore Average
78
Net Promoter Score ®

Business Details

About

Fairfax Hyundai is located in Fairfax, VA and we serve the greater Washington D.C. area, including Alexandria and Arlington. Our Service Technicians are here to help keep your vehicle running like new for years to come! Call us today or visit our website for more info. Fairfax Hyundai is located in Fairfax, VA and we serve the greater Washington D.C. area, including Alexandria and Arlington. Our Service Technicians are here to help keep your vehicle running like new for years to come! Call us today or visit our website for more info.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(703) 352-0444

Business Hours

Mon
7:00 AM - 9:00 PM
Tue
7:00 AM - 9:00 PM
Wed
7:00 AM - 9:00 PM
Thu
7:00 AM - 9:00 PM
Fri
7:00 AM - 9:00 PM
Sat
8:00 AM - 6:00 PM
Sun
9:00 AM - 5:00 PM
* Eastern Time (Us & Canada)
10925 Fairfax Boulevard Fairfax, VA 22030
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(6,048 Reviews)

AL
gravatar
AMIR L.
Fairfax, VA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/05/2013
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Overcharged
They overcharged me for changing the windshield wipers which were already pretty good'
Not Recommended
Chris from Fairfax Hyundai responded on 12/09/2013 01:19 PM

Amir,

I am very concerned by your comments, and I would like to follow up with you on this. I do thank you for bringing this issue to my attention, and I would like to dicuss the experience that you had. If you would please respond to the email that I sent, or give me a call, I would love the chance to talk through things with you.

Christopher Messier
Customer Relations Manger
Fairfax Hyundai, inc.
703 352 0444

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.