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Fairfax Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(6,048 Reviews)
78

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
Original Review
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
198
Total ReScores
4.4
ReScore Average
78
Net Promoter Score ®

Business Details

About

Fairfax Hyundai is located in Fairfax, VA and we serve the greater Washington D.C. area, including Alexandria and Arlington. Our Service Technicians are here to help keep your vehicle running like new for years to come! Call us today or visit our website for more info. Fairfax Hyundai is located in Fairfax, VA and we serve the greater Washington D.C. area, including Alexandria and Arlington. Our Service Technicians are here to help keep your vehicle running like new for years to come! Call us today or visit our website for more info.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(703) 352-0444

Business Hours

Mon
7:00 AM - 9:00 PM
Tue
7:00 AM - 9:00 PM
Wed
7:00 AM - 9:00 PM
Thu
7:00 AM - 9:00 PM
Fri
7:00 AM - 9:00 PM
Sat
8:00 AM - 6:00 PM
Sun
9:00 AM - 5:00 PM
* Eastern Time (Us & Canada)
10925 Fairfax Boulevard Fairfax, VA 22030
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(6,048 Reviews)

SS
gravatar
SOWMITRAN S.
Fairfax, VA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/04/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Technicans are not that skilled and depends on diagnostic tools.
My experience was too bad and still problem exists. After spending $350 still problem exists and original problem is not yet resolved.
Not Recommended
Chris from Fairfax Hyundai responded on 02/06/2014 07:33 AM

Sowmitran,

I'm very concerned by the negative experience that you've had with us, and I assure you that I am looking in to it, and that I will be in contact with you in order to better understand what actually happened. As far as the reliance on diagnostic tools, our technicians use diagnostic tools to better understand the condition, and any possible issues with your vehicles. All modern technicians rely on diagnostic tools to perform the best service possible. I will be in touch with you soon to see how we can best make you happy with your experience with us.

Christopher Messier
Customer Relations Manager
Fairfax Hyundai, inc.
703 352 0444 ext 1002
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