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Fairfax Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(6,048 Reviews)
78

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
Original Review
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
198
Total ReScores
4.4
ReScore Average
78
Net Promoter Score ®

Business Details

About

Fairfax Hyundai is located in Fairfax, VA and we serve the greater Washington D.C. area, including Alexandria and Arlington. Our Service Technicians are here to help keep your vehicle running like new for years to come! Call us today or visit our website for more info. Fairfax Hyundai is located in Fairfax, VA and we serve the greater Washington D.C. area, including Alexandria and Arlington. Our Service Technicians are here to help keep your vehicle running like new for years to come! Call us today or visit our website for more info.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(703) 352-0444

Business Hours

Mon
7:00 AM - 9:00 PM
Tue
7:00 AM - 9:00 PM
Wed
7:00 AM - 9:00 PM
Thu
7:00 AM - 9:00 PM
Fri
7:00 AM - 9:00 PM
Sat
8:00 AM - 6:00 PM
Sun
9:00 AM - 5:00 PM
* Eastern Time (Us & Canada)
10925 Fairfax Boulevard Fairfax, VA 22030
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(6,048 Reviews)

DL
gravatar
David L.
Potomac, MD
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/15/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service managers
I have been bringing my cars to the dealership for the last several years. Your service staff is excellent. On this last visit, however, I said I believed my radio had a defective speaker on the left side - the shop told me there was no problem, but I'm convinced there is a defective speaker in the audio system and it is very annoying. Please give me a name of a reliable audio shop where I can have it checked properly. David Lamoureux
Recommended
Chris from Fairfax Hyundai responded on 02/19/2014 07:56 AM

David,

While I would be happy to direct you to an audio shop that could most likely take care of your speaker, I think it would be best to come in and have us take a look at it again. Your speaker system is still covered under warranty, and it would be replaced by Hyundai if there is a problem. It may well just be the case that the problem was simply missed when you brought your Sonata in the first time. When you bring it in, I would be happy to take a look at it myself to make sure that everthing is working correctly. Please give me a call at the number below, or feel free to respond to this posting. I would be happy to work with you to make sure youre happy.

Christopher Messier
Customer Relations Manager
Fairfax Hyundai, inc.
703 352 0444 ext 1002
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