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SureCritic / Federal Way Automotive LLC
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Federal Way Automotive LLC

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,034 Reviews)
96
Write a Review
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Score Details

5 stars
91%
4 stars
5%
3 stars
1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores™
5.0
ReScore™ Average
96
Net Promoter Score ®

Business Details

Categories
Contact
(253) 922-7200
Visit Website
Open
Business Hours

Business Hours

Mon
9:00 AM - 5:00 PM
Tue
9:00 AM - 5:00 PM
Wed
9:00 AM - 5:00 PM
Thu
9:00 AM - 5:00 PM
Fri
9:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (US & Canada)
8116 Pacific Hwy E Tacoma, WA 98422-3910
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Federal Way Automotive LLC's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,034 Reviews)
Write a Review
Recent Reviews
AH
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AMANDA H.
Lakewood, WA
Ford Aspire
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2014
verified customerVerified Customer
A family
I am from a small town where we all use the same mechanic. This is the fist automotive place I have been too where I felt that same love. This place took 100% care of me. Other place where either rude or tried to rob my money. This place gave me options stayed in contacr with me the whole time my car was in the shop and cared for me. When you are too the point where you no longer are worried about the next issue your car will have because you know you have an amazing mechanic. Then you have it set. I am so greatful for finding this place I love the work they did and the customer care they had. I will never go to another mechanic. I advise everyone to go to federal way automotive. Look at the reviews on here even. You won't find a better place I guarantee it
Recommended
Ron B., Vice President from Federal Way Automotive LLC responded on 02/20/2014 12:54 PM

Thank you Amanda for your awesome review! You were a great customer and we love having customers like you!! Also we at Federal Way Automotive & Radiator wish to thank you for your service in the Armed Forces!!!

Sincerely,

Ron & Tracy Buckholz and our staff!!

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