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Southern Team Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(2,608 Reviews)
63
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
161
Total ReScores
4.8
ReScore Average
63
Net Promoter Score ®

Business Details

About

At Southern Team Hyundai, our highly qualified technicians are here to provide the best service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top tier customer service. Allow our staff to demonstrate our commitment to excellence. At Southern Team Hyundai, our highly qualified technicians are here to provide the best service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top tier customer service. Allow our staff to demonstrate our commitment to excellence.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(540) 362-4800

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Eastern Time (US & Canada)
6520 Peters Creek Road Roanoke, VA 24019
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(2,608 Reviews)

Verified Customer
Roanoke, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Accurate quotes and exceptional and efficient work
I called, made an appointment. Easy. Appointment day came and I walked in, spoke to the person at the counter, gave them my keys and told them I would not be able to wait, just call with any updates. About an hr later, they called to give me a true quote for labor and parts. I gave them the OK and they proceeded with the work. An hour later, I got a call that my car was ready for pickup. What they quoted me, was exactly what I paid and my car feels brand new! Also, they pointed out things that I had already gotten done at another place. This made me notice their honesty in really only doing things that needed to be done to the car and nothing extra and unnecessary.
STACEY R G., Hyundai Service Manager from Southern Team Hyundai responded on 03/23/2022 04:45 AM

Thank you so much for the feedback.

Stacey Gunter
Hyundai Service Manager
First Team Auto Mall
(540) 362-4800
staceygunter@firstteamauto.com
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