I always know what the plan is and then if things change in the process I am informed. I always know what needs doing, what it will cost and when it will get done. I have had no disappointments. I feel as though I am part of the team where the maintenance of my vehicle is concerned and I appreciate that.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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