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Fort Mill Hyundai

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(6,595 Reviews)
86

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
193
Total ReScores
4.7
ReScore Average
86
Net Promoter Score ®

Business Details

About

Fort Mill Hyundai is located just 15 minutes south of Charlotte, NC in Fort Mill, SC. Our factory trained and certified Service Staff are here to help with all of your vehicle maintenance needs. From basic oil changes to major repairs, we have the know-how to keep you and your vehicle happy on the road! Call us today to schedule your Fort Mill Hyundai is located just 15 minutes south of Charlotte, NC in Fort Mill, SC. Our factory trained and certified Service Staff are here to help with all of your vehicle maintenance needs. From basic oil changes to major repairs, we have the know-how to keep you and your vehicle happy on the road! Call us today to schedule your next visit. ...more

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(803) 396-9000

Business Hours

Mon
7:30 AM - 7:00 PM
Tue
7:30 AM - 7:00 PM
Wed
7:30 AM - 7:00 PM
Thu
7:30 AM - 7:00 PM
Fri
7:30 AM - 7:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Eastern Time (Us & Canada)
805 Gold Hill Road Fort Mill, SC 29708
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(6,595 Reviews)

MD
gravatar
MICHAEL D.
York, SC
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
02/28/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
Brakes not bled??
Sure they're friendly and the waiting room is fine, but they did not have the part I needed in stock. Then when they delivered the vehicle, the brakes were not bled. How can you drive the card to the parking lot and not notice the brakes?? Had to go back in and wait while they fixed the brake problem.
Not Recommended
Shawn M., Service Director from Fort Mill Hyundai responded on 03/12/2014 06:47 AM

Mr. Destefano,  Thank you for responding.  I sincerely apologize for all the inconvience we have caused you.  I am embarrassed by the poor performance delivered by my team.  I would be very grateful if you would be willing to try us again.  I promise your results will be much different from this previous experience.  Please call me at your convience at 803-396-9016 so we can further discuss.  Your complete satisfaction is very important to me.

Thank you,
Shawn Matteoli

Shawn Matteoli
Service Director
Fort Mill Hyundai
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